Fairmont Singapore

地點不錯。還會入住

I came to see Li Zongsheng's concert. My friend chose this hotel. I was very satisfied. The location is excellent. It is very convenient to take the bus and subway. There are many delicious foods in the mall downstairs. The swimming pool is also very large. The bedding is comfortable.

The thing is, I booked it on the Ctrip App. Because I checked in at around 9am, my luggage was stored at the front desk. After getting the room card, I wanted to pick up the suitcase, but the man at the front desk said it had been delivered to my room. I went to the room happily and saw nothing, because I had been out for more than an hour after 7am. When I came back, it was very hot and I was sweating all over. I waited in the room for a few minutes, but the suitcase was still not delivered, so I took a shower first. The waiter rang the doorbell, but I didn't hear it because the shower in the bathroom was very loud. I stayed alone and took a shower and closed the door. Oh my god! A male bellhop opened the door and came in. I was scared to death! I screamed and he went out immediately. I chose to wrap myself in a bath towel to open the door and take my luggage. I changed my clothes and went downstairs to tell the front desk about it. The duty manager who answered my call said that I didn't hear the waiter knocking on the door, and that the waiter was blaming me for what he did. So I deserved it for watching me take a shower? And the people who speak Chinese at the front desk basically discriminate against Chinese tourists who can't speak Chinese. When you communicate with him, he will respond to you impatiently. Later, I reported this to Ctrip and asked for a full refund or to change me to a hotel of the same price. After negotiating for one day at 9 o'clock in the evening, they gave me a 30% discount on the room rate. I was too lazy to argue with them. Remind all Chinese tourists not to stay here. The hotel discriminates against Chinese people!

The front desk service is not very good, everything else is pretty good