M40080****
October 3, 2024
The check-in procedure and staff of Hotel D are very unreasonable. First, they asked for authorization of the credit card when the room fee had been paid. Usually, only some four-star and five-star hotels require pre-authorization, and many hotels do not. After we agreed to the pre-authorization, we were ready to swipe the card on the POS machine like a regular hotel. At this time, the man at the front desk snatched the credit card in my hand without authorization and recorded all the credit card information in the computer. He also saw my three-digit code. . I questioned, and he just said that this hotel was the procedure. Next, we asked friends and said that there are many credit card thefts in Singapore. Then we talked to the hotel first and asked them why they did this and whether the credit card data could be guaranteed to be safe after it was taken away. The hotel’s attitude was very bad and asked me to continue filling out the form before deleting it within a month. I contacted Ctrip and waited for several hours. They gave a reply, but the credit card data was not deleted. When I left the hotel the next day, I talked to the front desk again, and still filled out the form first and waited for their company to reply to the email. If you go to consume, he asks you to tell him your bank card password. Do you dare to stay in such a hotel? To avoid the possibility of compensation for damaging the room, the hotel is extremely shabby and small, and there is no shower door. Next, just pray that the card information will not be leaked to those who steal and commit fraud. It's disgusting.
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