Anonymous User
February 16, 2025
Objectively speaking, the overall facilities are really good, the breakfast is also very good, there is a swimming pool and a gym.
However, on the first day of check-in, I found that the bathroom had a very noisy fan noise, and it could not be turned off. I reported it to the front desk and sent someone to check it out, but it could not be solved, and there was no room to change for me. I reported it for three consecutive days, but to no avail. It was so noisy that I couldn't fall asleep at night. I coordinated every day, but it could not be solved every day. Later, because it affected my sleep and travel mood, I chose to leave the hotel angrily. I originally booked for seven days and paid the full fee. After staying for three days, the store refused to admit that it was due to its own reasons that caused the guest to check out. In the end, I deducted the room fee for the last four days and it was not refunded. Alas, I am going to die. This money is donated to you. I sent an English email to the boss to report it to no avail. I will not come again. There are still many hotels to choose from in Singapore. Thank you.
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