Simpson Bay Resort Marina & Spa

I stayed here many times before and used to love it. The breakfast used to be great because here i could get a wide variety of stuff without pork, however this time my breakfast was just like staying in many hotels almost everything is filled with pork which i don't eat.. I know pork is cheaper, but don't expect satisfied guests when it comes to breakfast. I wished they had jacuzzi for late night relaxing with ur partner instead of only in certain rooms. My refrigerator was rusted terribly on one whole side, front door was not closing properly and the tiles in the bathroom weren't cleaned properly, the grout was very dirty as if they only mop the floor, floor was also missing a tile. Not too satisfied this time and it's pitty cause I loved staying here. It is a beautiful hotel kind of big so we had to walk from B rooms to get breakfast and that was a distance. Front desk staff were friendly that i have no complains about. Overall i would give them a 7. Not sure if this is the difference in using booking or trip, cause while using booking things were different. Just saying.

The front dest receptionist Ms Aniek was very kind, helpful and accommodating with the booking of the rooms for me and my family, making sure I got just the rooms that i want as my mom is elderly and she does not like elevators and stairs is a bother for her. It was a pleasant overall stay.

The staff are always pleasant and willing to assist guests. You can always find someone to respond to a query. Anna, the trainee is simply wonderful and an asset to the hotel. The overall service delivery of the employees is top shelf. The rooms are also clean and comfortable, with good amenities. The staff also help to make the stay fun, from the female bartender at the pool bar to the lady doing the bingo game by the beachbar. This will definitely be my go-to hotel any time I’m in St Maarten again. Please make Anna a permanent employee and pay her well.

My stay ended on 10/18/24. Had an incredible time. You can tell the property is old but very well maintained. Rooms were really clean, loved the smell upon walking and my balcony view was exactly what i needed each morning. Front desk was professional, polite and attentive. There was always someone available to help. I did not eat lunch and dinner on the property because a lot of the highly recommended restaurants I found on TikTok were walking distance, eg. Skip Jacks. Pool bar was great, Minerva the pool bartender was a gem and definitely an added bonus to the experience. This is not a party hotel, it’s a rest and recharge space, so you won’t find loud kids, drunks, loud music, onsite parties etc. Highly recommend!

The people are the nicest EVER!! The resort is NOT walkable if you are in the back and have to walk up and down cardiac hill. I was in unit 358 and it was way too hot to walk up and down a hill all day. If you don't rent a car you will be calling the shuttle every time you want to go to a restaurant or the beach. The resort is a bit dated, beware of the airplane toilets that flush loud. Also no hot tub unless you are in the Terrace. This is ok for the young'ins, but as a seasoned timeshare owner of 30 years this is an absolute NO FOR ME. Valencia in Juliett's cafe is sweet as are every single person I met and I truly appreciate the great people that I encountered!

This was my first time coming to Sint Maartin and I didn’t know what to expect. I had heard good things about the place so I was excited. Arriving in the country I noticed that the hotel doesn’t have an airport shuttle even though the hotel was 10-15 mins away. They did offer a suggestion for a driver and it was $25 to the hotel, ok not a big deal. When I arrived to the hotel which was situated up a hill I didn’t realize the scale of the property. It’s huge! The staff provided a map which outlined the restaurants,pools, beach, etc. The property is designed as an all inclusive but it was definitely not. All the food and drinks were separate and very expensive. Also the menu was very “Americanized” which I know might be someone’s taste but I prefer local dishes. Room: The room was very much outdated but clean. My AC kept going out but each time I called maintenance they responded immediately. Staff: Great staff very friendly. But they could provide more details about the property, internet and also taxis available to take people around. Perhaps work out a deal for them to be waiting and provide daily rates. Walkability: The property provides a shuttle down to the hill but couldn’t go far due to local taxi complaints. There is no uber and walking places, to me weren’t actually that convenient. Positives: The views were amazing, the beach was clean and the water was beautiful. Takeaways: I would plan in advance to hire a driver daily so that you can get to places and find other dining/shopping spots. Also I would plan to have more cash and expect to pay a lot for food. All in all I would recommend this place if they did renovations and you have children.

my stay at the simpson bay resort was delightful! it was close to a lot of restaurants and very easy to book activities. What made my stay even more enjoyable was how welcomed the staff made me feel. Hary for instance went beyond her way to insure that i had an amazing trip. i wished other staff were as sweet as her as that would’ve made our stay perfect. My sister and i will definitely be returning as we feel like we made forever family there!!!🩷

From the time we arrived at the concierge at this hotel the staff was quite lovely and the lobby very scenic as it overlooked the pretty blue ocean with sailboats etc. Rohan, a charming young attendant at the desk graciously welcomed us with smiles and gave us all the necessary details of the property and beyond. We were there a couple hours early but we soon got access to our room which was a plus and everywhere was easily accessible on the property including shuttles which were just a phone call away. Everything was conveniently situated and located: lots of swimming pools, varietal Restaurants, Shops, ******, Piano bar and including a supermarket which not only opened as early was 7 a.m but also sold aromatic prepared foods. Another fabulous concierge manager was Fernando who took care to hold our bags and generously guided us to find our way to some areas around the resort. Thank you kindly to everyone - the concierge staff, the Shuttle drivers & attendants, the cafe staff, Housekeeping, Groundskeepers, outdoor Bartenders etc. Simpson Bay Resort Marina & Spa is highly recommended as a great place to stay.