Guest User
March 26, 2023
For 15 years it was the hotel we went to every time we were in Sierre. Well that won't be the case anymore. Despite its ideal location in the city center and its renovated rooms, our disappointment was immense. We had booked for two nights and I asked for a larger cushion or other option for a second one, as the one offered was the size of a postage stamp. So when we returned after our evening, not only was there not another cushion, but the room had not been made at all. The next morning, which happened to be a Sunday, my husband found himself in front of a closed door, restaurant closed, so no breakfast. It would have been wise to have informed us of this when we checked in. The icing on the cake is that the cleanliness leaves something to be desired. In the cupboard we found a very dry loaf of bread surrounded by its procession of dust. When we left, we made the decision to never return there again. There are other hoteliers in this city for whom this profession is a passion.
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