Hotels Near West Mebon (Baray) in Siem Reap

I went to SR for visit and working , was stay at this hotel 3 night, room is nice with clean , price is acceptable with gift floor and good WiFi , I was very upset with services, there is not a standard service, just a bit case but they tried to lied us , the case We can’t access TV I. The room they tried to lie us since I check in till check out just tell there are problems with TV Cable company 😅 firstly they told me they bought smart tv box arrived hotel then TV remote not accessible! Finally is about Tv cable company look like they think we are local guest not much money to pay therefore no solution like change from another room to our room , just set up honeymoon flower a bit expensive 7$ charged . But night shift staff he is good and kind

They don't check you in before 14:00 (this is not a complaint, this is a fact that may be useful to other guests who will be planning their trip). I was waiting for a room from 10:30 to 14:00. You can leave your things in the lobby, they offer to spend time by the pool, which is nice, they treat you to a welcome drink, the staff is attentive and caring. After a 10-hour drive from Thailand, I really wanted to take a hot shower. Having checked into the room, I discovered that all the plumbing was broken. At the reception, they refused to change the room - a repairman came and fixed everything in 30 minutes. I asked him where the hot water was? We waited 20 minutes for someone to come and explain its absence. It turned out that there was no hot water in this room! They offered another room until tomorrow, and tomorrow they will check us into the main one. In a temporary room with hot water it was 5+++. The chair is very dirty, with stains, with someone's hair. The next day they offered to move to a family room on the 1st floor, hot water was temporarily lost, the furniture was clean. There were no robes in any of the rooms, slippers were found in the 1st room. For those who care - TV and phones do not work. Breakfast is a small buffet + they cook eggs at will and soup of your choice. (Khmer cuisine). For me, everything was delicious, I think this is a good introduction to the local cuisine. The staff is extremely friendly, the hall is very beautiful, the pool is pleasant, but the condition of the rooms spoils everything.

Booked this hotel only for two nights 6-8 Jan. My past experience during my earlier travels in some cases was bad in the sense the hotel description and photographs were not factual. I reached the Angkor land Urban Botuque on 6 Jan afternoon to check in. First look at the Hotel building told me I have made the right choice. The most happening place in Siem Reap the Pub Street was about a km away. The hotel surrounding were very clean with a wide road in front and a big parking space in front. As soon as I entered the huge lobby with teak wood interiors I was greeted by the the hotel staff team. Check in took just a couple of minutes. Meanwhile the Manager of the hotel Mr. Eng Sona came and met me too which was a nice feeling. He said he is giving me a very good room on the fourth floor and if I did not mind he would shift me to a still better room the very next day which was then occupied. The room was very big and very comfortable. Had all the amenities. The next day the Manager showed me the other room on the third floor. I agreed to shift. This room too was large, the bathroom had a bath tub and in addition a separate glass bath enclosure too. It had a balcony too overlooking the swimming pool. The pool was excellent. Breakfast menu was also very good. The hotel arranged my tours too. Tuk Tuk and the motorcycle buggy called the Remork was always available just outside the hotel.. After this most wonderful experience in the first two days I extended my stay further for the remaining days too from 8- 11 Jan 24. The Manager Mr.Sona met me regularly to enquire if I was comfortable and whether I needed anything. His team of young boys and girls too were very responsive and greeted the guests everytime. I did not find any flaw or anything to complain about during my entire stay. I had the the most memorable experience in Angkor Land Urban Boutique thanks to Mr. Sona the Manager and his team.

We been there last week. We got the room exactly on the ground floor because this is the last room available on that day. We had an early flight so we arrived the hotel early. First, we thought we only drop our luggage first at the hotel and then we started our tour. We asked the receptionist who on duty in the morning, it would be good if we can check in early ? But if not possible, it’s also ok. She said we can check in early no problem and we don’t have to pay for the early check in. We were really happy. She’s very kind and warm welcome to us. The room is large so we have enough space. The aircon is cooling enough for us too. But we have only one toilet roll in the room. The room is smelling good , nothing disturbing us. But we got a noise from outside in the morning. We would like to sleep in in the morning but the conversation from the people outside the room was loud and we got a free wake up service. I think the room no soundproof. When we booked we saw we get breakfast included the booking. We stayed there two nights and never get a breakfast. First day check in , we asked the receptionist man who had duty at night time on Saturday night, he said no we don’t have breakfast including but after we showed him the booking we had by email , he said yes we have and the breakfast will start at this time to this time. The next day, we asked for the breakfast, the reception man ( a new face again) , he said sorry the chef is not coming today so we don’t have breakfast. He’s friendly and polite but can’t the hotel find any solutions? Just lets the staff say apologise to every client like that ? If we don’t get food , no matter they can offer us something like coffee or juice besides nothing to offer only apologies. The next second day, also the same we didn’t any breakfast. The hotel location is good, not far from the pub street and above 18mn by motorcycle to the temple. The room: big enough, clean enough, but the pillow case were old . So better replace a new one . Soundproof: not good, you can hear everything from outside when the people talk or the housekeeping cleaning outside. But only in the morning or early morning. The staff: they are friendly, welcome, polite, helpful and always smile. Only big complaints for me about the breakfast. If in the booking say including should be included. If the chef can’t come , ask for the another chef or provide something else instead of nothing.

If I can give more than 5 stars to this hotel's reception, I would give 10 stars, especially to Sy and Ms.Daneth. Sy was one of the best employees among the ones I have encountered. 3 words could express him, kind, thoughtful and bright. And the breakfast meal and the female who served at restaurant were also bests. Clean room and temple-like interior design made me realize that it was Cambodia, near Angkor Wat. Anyway, special thanks to Sy

Stepping into Shinta Mani Angkor after an early flight felt like a warm hug. Our room, ready ahead of time, was a cozy corner of comfort with a little balcony overlooking the serene pool – a perfect spot for morning coffee. The staff here have hospitality down to an art. A shoutout to the beef skewers at Baitong – so good we ordered them twice! General Manager Ewan's friendly table visits added a lovely personal touch to our meals. Our temple tour was a highlight – comfortable, informative, and punctuated with cold water and refreshing towels. Though our visit was Pchum Ben holiday so most of the shops were close, we had enjoyable time by the river, around the old town and lively Pub Street. In short, our stay was a delightful blend of comfort and genuine warmth. Shinta Mani Angkor is a memory we'll cherish.

My first time in Cambodia so I was truly unsure about the quality of the accommodation, but honestly I think the quality of the service and smile is the one of the best I ever experienced. All staff at hotel Koulen central were absolutely fantastic and made enormous efforts to make our stay enjoyable. They even surprised with a cake for my birthday. The rooms are big with very modern and beautiful design. Had fantastic sleep as well. They even pack our breakfast when we were going for the Angkor wat tour at 4:20AM. Especially I would love to thank you Ly Chneang and Ching Ching for making sure we have everything we need during our stay.

Excellent hostel that I highly recommend. The beds in the dorms are very big and comfortable. The amenities are super nice and the staff was very service minded. A sidenote is that they couldnt provide bikes when I stayed there but it doesnt really matter since there are a lot of places nearby where bikes can be rented.

I stayed here for several days and it was very, very good. The design, cleanliness, and location were all great. Because the hotel is small and there are only a few rooms, the reception staff knows who the guests are. I just want to sleep until I wake up naturally every day. Out of good intentions, the hotel staff kept asking me that I didn't make it to breakfast every day and it was very late. After leaving the hotel, everything was fine. Sometimes I felt that the service was overly enthusiastic. The staff member on duty at the front desk at night was fluent in English, but not that fluent. He could communicate basically, but when he spoke too fast, he looked confused. What I can't stand is that I have only used my facial oil two or three times. One day I came back to use it and found that the texture of the facial oil had changed and turned into a watery texture. Water was added to it. Even if I shake it a little, foam will come out. . Liquids with an oily texture will not produce fine foam if shaken gently. Maybe the cleaning girl looked around at my other skin care products one by one and found that none of them could be unscrewed. Only the facial oil could be unscrewed, poured out, and added with water without being noticed. This is even more disgusting than losing it directly.

Warning! Awful experience! We left early without a full refund due to the room being unfit for purpose! Main issue: THE RATS. On our first night in the family room we got woken at 3am to the sound of rats running around the walls and ceiling making a lot of noise, scurrying around and gnawing. It was VILE. It lasted all through the night so I couldn't go back to sleep. This wasn't helped by the fact there were holes in the walls and ceilings in the bathroom. We informed the reception that we didn't want to continue our stay and wanted to leave on our last night with more than 24 hours notice and they refused to help, we asked if a different room might help but we were not accommodated. As this discussion was happening a huge rat ran through the reception in sight of us and the reception staff and they still would not give us a full refund for our last day. (We left, lost money and had to pay for another hotel) Other problems to be aware of: - Shower fitting was from above only and very dated with the fittings and wires hanging off and large holes in the ceiling and walls -Rock hard beds to the point it hurts your bones. -NO TV (the wires had apperently been cut in the street so this isn't getting fixed any time soon) -Extremely poor WiFi, hardly worked/connected (apparently due to ”too many guests”) - Poor cleanliness stains on sheets & towels - Run down in general, rusty sunbeds, holes in walls, holes in towels etc - Useless Sun beds with no functional back rest, pillow kept moving and wasn't a good angle to lie back on - False spa advertising ... The spa closed down a while ago and doesn't offer 3/4 of the treatments it says, and if you do want a massage they call an external therapist to come your room and do it on your bed, which with the lack of cleanliness I would presume they don't change your oily sheets afterwards. - Pool was dangerous, greasy tiles underfoot so when getting in and out of the pool it was very easy to slip and the edges of benches/seats/raised areas in the pool all had very sharp edges that you could cut yourself on. It was also in the shade for part of the morning and all of the afternoon. - seemingly uninterested reception staff that couldn't help - Poor customer service, with no house keeping & only a small amount of toilet paper given for 3 nights Please trust us and do not go,