Hotels Near New Living Hope Center in Siem Reap

This hotel is a charming boutique hotel where you will feel relaxing and tranquil. The staffs esp Me Sna . Nita . Mey Seyh are so lovely especially Sna. Lovely person. Love the surroundings which are tucked within the local community. Although restaurants are not available, you can find food around the area as Siem Reap is not a big town.

I went to SR for visit and working , was stay at this hotel 3 night, room is nice with clean , price is acceptable with gift floor and good WiFi , I was very upset with services, there is not a standard service, just a bit case but they tried to lied us , the case We can’t access TV I. The room they tried to lie us since I check in till check out just tell there are problems with TV Cable company 😅 firstly they told me they bought smart tv box arrived hotel then TV remote not accessible! Finally is about Tv cable company look like they think we are local guest not much money to pay therefore no solution like change from another room to our room , just set up honeymoon flower a bit expensive 7$ charged . But night shift staff he is good and kind

This is such a hard hotel to review. On the one side the pool was one of the best I have ever used. The room was great. The air conditioning phenomenal. The place has the image of a genuine five star hotel. However, beneath the surface the hotel isn’t quite all that. The breakfast was atrocious. It seems to be geared exclusively to Chinese customers… but it’s worse even than most basic Chinese hotel breakfasts (which are often terrible). All in all I MIGHT stay here again next time… but the breakfast really was a shame.

The kindness about staff is great. And also the place is close to the center like night market and ankhor wat. This hostel gave me a roommate. I made a friend in this hostel and went around siemreap. It is also valuable experience for me to give me a chance

My first time in Cambodia so I was truly unsure about the quality of the accommodation, but honestly I think the quality of the service and smile is the one of the best I ever experienced. All staff at hotel Koulen central were absolutely fantastic and made enormous efforts to make our stay enjoyable. They even surprised with a cake for my birthday. The rooms are big with very modern and beautiful design. Had fantastic sleep as well. They even pack our breakfast when we were going for the Angkor wat tour at 4:20AM. Especially I would love to thank you Ly Chneang and Ching Ching for making sure we have everything we need during our stay.

Good location with good service, also have good parking spot. For the location, it is very to Pub Street (the most popular street in Siemreap)

Warning! Awful experience! We left early without a full refund due to the room being unfit for purpose! Main issue: THE RATS. On our first night in the family room we got woken at 3am to the sound of rats running around the walls and ceiling making a lot of noise, scurrying around and gnawing. It was VILE. It lasted all through the night so I couldn't go back to sleep. This wasn't helped by the fact there were holes in the walls and ceilings in the bathroom. We informed the reception that we didn't want to continue our stay and wanted to leave on our last night with more than 24 hours notice and they refused to help, we asked if a different room might help but we were not accommodated. As this discussion was happening a huge rat ran through the reception in sight of us and the reception staff and they still would not give us a full refund for our last day. (We left, lost money and had to pay for another hotel) Other problems to be aware of: - Shower fitting was from above only and very dated with the fittings and wires hanging off and large holes in the ceiling and walls -Rock hard beds to the point it hurts your bones. -NO TV (the wires had apperently been cut in the street so this isn't getting fixed any time soon) -Extremely poor WiFi, hardly worked/connected (apparently due to ”too many guests”) - Poor cleanliness stains on sheets & towels - Run down in general, rusty sunbeds, holes in walls, holes in towels etc - Useless Sun beds with no functional back rest, pillow kept moving and wasn't a good angle to lie back on - False spa advertising ... The spa closed down a while ago and doesn't offer 3/4 of the treatments it says, and if you do want a massage they call an external therapist to come your room and do it on your bed, which with the lack of cleanliness I would presume they don't change your oily sheets afterwards. - Pool was dangerous, greasy tiles underfoot so when getting in and out of the pool it was very easy to slip and the edges of benches/seats/raised areas in the pool all had very sharp edges that you could cut yourself on. It was also in the shade for part of the morning and all of the afternoon. - seemingly uninterested reception staff that couldn't help - Poor customer service, with no house keeping & only a small amount of toilet paper given for 3 nights Please trust us and do not go,

The pool and pool bar was perfect after a long day of touring temples. My family Loved the pool bar! The breakfast and dinner options were really good. The staff was extremely accommodating and kind. Can NOT beat the price.

Lovely hotel , firm but comfortable beds , refillable water bottles, water station, hot water , although it took a while to come through, very helpful staff, one young man although finished for the day took pity on my husband running back down the road as he had forgotten to pick his phone up in restaurant, gave him a lift to get it , very much appreciated. Nice pool area with a few sun beds . Some wildlife in central pool area . Down point we were on ground floor and should have had a city view but we got a wall which made the room quite dark

The hotel was nice, clean, and tidy. The customer service was absolutely stellar. The staff at this hotel are extremely polite and respectful. They will make your stay worthwhile. Only downside is the breakfast buffet selection. For a hotel of this caliber I expected a bigger and fresher selection of fruits, pastries, veggies and cheese.