Bergen Hotels with Shuttle Service

The location right next to the harbour in Bryggen is great. However I was disappointed with the service. On one day, our room didn't get serviced. No reason why. We had to go to reception to get coffees, soap etc. For a large chain, fairly expensive hotel, I would expect servicing of rooms to happen daily. I didn't find reception staff to be particularly friendly either. The hotel is large, corporate and a bit soulless. I prefer the smaller chain hotels that have a family feel to them. I probably wouldn't book here again.

The historic building has some quirks but they were more than made up for by the very friendly staff. For example, one of our family rooms had a key card door opener that was faulty, so a staff member had to always open their door. Also, the very deep bathtub / shower may be hard for some people to safely step into, but we found the grab bars made this ok. The breakfast, mid afternoon waffles, and dinner were all good. The dinner had plenty of choices of a soup, salad fixings, bread, so this was nice on a rainy night when we decided not to venture out to dinner. The hotel is very attractive with an opulent feel, and the location, right at a corner of the Bryggen area, can’t be beat. On a rainy afternoon we could just go a few steps across the square th a good Museum of the Bryggen, which was very interesting. Our three boys ages 11 to 14 enjoyed this museum.

The service at this hotel is topnotch. We ended up staying in one of the cheaper rooms which was on the smaller side of things, but everything was a great experience. Everyone has mentioned the great breakfast (and it is), but they also have fantastic comfortable beds, Chromecast, wifi, and very clean bedrooms/bathrooms. Again, I'd like to commend the service again. They went above and beyond to make sure we were comfortable, packed an early morning breakfast for us when we were going to leave early, and had recommendations on the best things to do (and how to save a couple of bucks if needed). Location is fantastic! You are a very short walk from the fish market and the tourist area. Additionally, there is a grocery store right across the street (eating out in Norway can be pricey) along with a small shopping center about a block away. The funicular to the top of the surrounding mountains is about a 5 minute walk from the hotel. If you're looking for affordable bites to eat there is a gyro cafe not far from there and a great Burmese restaurant. If you're trying to get there from the airport, it will cost you between $50-$70 via taxi (approx. 25 mins) or $8-10 via train (approx. 45 - 55 mins from what I could tell). The buses in town and the surrounding areas are clean, very timely, and easy to use. However, you'll want to have downloaded the app ahead of time to make using them easier.