Days Inn by Wyndham Sheridan

Very clean, and the breakfast is great, they offer pancake, boiled eggs, scrambled eggs, sausage, fruits…

I am a recent customer that reserved a room at this hotel 3 weeks ago, for me and my fiance to celebrate our anniversary, and to everybody out there especially in Sheridan Wyoming, I will never ever recommend this hotel, if I could give a 0 star I would, when I was reserving this hotel the general or assistant manager Lisa was extremely disrespectful everytime I called, she always seemed to have an attitude on the phone with me, when we got there, the guest service agent named trinity was disrespectful looking down on my fiance when he was tryna get breakfast for us, the first couple of nights, we literally had to clean the whole entire room in the king suite rm 128 I believe on the bottom floor, the jacuzzi was disgusting with other peoples hair & dirty coming out of the jets and including the bathtub in the bathroom, the sheets and blankets had stains on it, including several bugs that me and my fiance encountered the whole time we were staying, there was built up dirt on the floor in the bathroom as well, and I would never recommend sleeping with someone above us ever again because literally who ever stayed above us, as if they were purposely stomping on the floor, me and my fiance didn’t get no sleep at all the whole time we were there and we ended up checking out early, and the lady trinity did not do her job because the second night we were there our key cards ended up not unlocking our door because instead of putting in the correct days of us staying she did it incorrectly, and I had to use the restroom so I accidentally ended up peeing on myself cuz my fiance had to go all the way to the front desk to get our key cards loaded back on, and so after 3 weeks the new general manager or assistant manager that works there is extremely rude & disrespectful because my fiance was trying to explain our situation that we had about this issue and she kept talking over him not letting him talk and blaming us that we had the key cards wiped if we set it near any electronics or any such thing like that and we clearly let her know that the key cards were put no where near any electronic device, do not stay at this hotel ever because they steal your money if u try to get a refund for having a bad experience, I’ve called Wyndham Resorts, I called customer care service, I called this hotel directly every single time and there always either lying or making up excuses that they will call their owner but they most likely haven’t gotten to any about the issues, I even emailed the regional manager, and the CEO, I haven’t got a single word from anyone with this issue I’ve been having, so I very highly suggest u do not stay at this hotel, if other people have good experiences well good for u cuz this hotel is full of crap I’m letting u know that right now for anyone who has ever had a lot of complications about this hotel, and they don’t even deserve to have a 2 star this should be 0 stars completely or shut down because the people there do not know how to do thei

Stayed 14 nights, with 8 rooms. They didn’t clean the rooms once when staying. Had to request towels, soap, etc. Some times they would accommodate, other times they would “forget”. Upon check out, they charged a different amount each night, rather than the agreed upon rate. It averages to the same amount but since it was a business trip, it messes up everyone’s paperwork for reimbursement. Reserved rooms for 4 more people replacing us, and told them to not charge my card, that they would be using another card upon check in. They charged all on my card, which was the wrong one, even thought the person working was told not to. Rooms were ok, just not taken care of. One room had a broken toilet upon check in. None of the soap dispensers were full, and it was a chore to get someone to fill them.

OK basic place, just a quick one night to break up our journey. Nice welcome at reception. Basic breakfast. Room good size, clean etc. Wouldn't stay much longer but ticked the box for what we needed. Location easy enough from highway and takeaways plus supermarket nearby.

Ok it is a low price range hotel. But when we arrived at 4pm the room was not ready and they told us to come back at 6.30pm and we saw lot of people waiting at front desk. Untrained young employees or understaffed hotel? Not to mention the complimentary breakfast: very poor. Our room was clean and spacious but common spaces looked dirty.

The toilet was dirty, it is an older hotel that needs updating. The staff was friendly and helpful. Please note there is no elevator so you have to carry luggage upstairs if you are on second floor.

BEDBUGS!! We had reservations for July 3, 2024. The woman at the front desk was polite and professional. Our first room still had used towels in the bathroom, hair in the shower/tub and one of the beds was disheveled. We requested a different room. We checked this room and found signs of bedbug infestation (see pictures). She contacted owner, Usman Kahn, to authorize a refund because we weren't going to stay at the hotel. Mr. Kahn told her to tell us they were going to have a company inspect the room. IF they found bedbugs he MAY give us a partial refund, but if no bedbugs were found he would not give us any refund. I also noticed that the sign in the lobby that shows who owns the hotel had the name covered with a piece of paper taped over it so you can't see the owner's information. Stay here at your own risk.

Had to request clean towels daily and trash emptied but overall excellent service. Location was perfect for our trip. Staff went out of their way to accommodate us and resolve all issues.

It is filthy and the staff service is terrible. The bedding had not been changed. I was lied to when I asked for another room, they said that there were no rooms available (there were). They would not refund my money.