Shepparton Motor Inn Tudor House Motel

Very clean and tidy motel Would stay again

Great!

electric blanket did not work. two electric outlet plugs but only ONE wall point under the bed side table so had to crawl on my knees to plug in the light. No coffee and insufficient milk and the response was basically I am not there so go to the shop. had to pull the bed out from the wall to find the switch. OH&S issue for a guest!! electric blanket cord pilled under the mattress so you did not see it. For $155 per night this a bit over the top. Customer service NIL!!!!! DO NOT GO HERE.

We arrived at Tudor house motel in the evening they said a booking no showed so the room was available..The man at reception told me no smoking inside & don't bring anymore people not a very pleasant welcome...at a glance the room seemed rundown but on further inspection the filth unfolded. Tobacco & debris on grubby carpet,mould & long brown hair in bathroom,pastry crumbs in Microwave,Cobwebs,running toilet water,pre contaminated toilet paper,damaged toilet seat... the list could definitely continue no doubt I decided to speak to management the following morning as it had been made clear I was checking in later than reception hours so I felt I'd already stretched their customer services 🙄 I rang after hours bell several times 8am following morning eventually the door opened I was abruptly told to return after 9am. Even though the door clearly said office hours were to start at 7.30am..I returned after 9am to this time a female manager who told me that the cleanliness was not a problem & indirectly called me a liar...I never wanted a cheap deal nor did I ask for it but it was extremely insulting to be fobbed off & treated as nothing & no body i wished I hadn't wasted my time or breath talking to this person.the manager refused to accompany me to the room to inspect & it was disappointing to experience such putrid customer service .... My motel booking went from dirty to discusted by the arrogance indecency of some people 🤨

The place lookd good, and it had a vacancy, but the experience was spoilt by the Airconditioner being totally inefficient. a Hot night, the unit made all the right noises by hardly any cool air came out. Really spoilt the stay. Recommend you check before accepting a room If you need a takeeaway, can recommend Smokin Joes, good honest service and quite quick