Gorm Hotel

性價比很高，去機場也很方便，旁邊也有大型商場可以活動

服務很好，推薦

First of all, I never give bad reviews and rarely comment. I checked into the hotel after 11:30 pm that day. The first room I checked into was full of lingering smoke, so I went downstairs to change rooms. Then I found hair on the bed in the second room I changed to, and there was a little oil stain or something? I called the front desk and thought that I would just change the sheets and quilts, but I didn't take a shower at more than 12 o'clock and didn't want to bother. Then someone knocked on the door, and an uncle who didn't wear work clothes rushed in. I thought he was here to solve the problem, but as soon as the uncle came in, he began to angrily question me if I was dissatisfied. When I pointed out the hair on the sheets, the uncle clicked his hand and said he didn't see it. But he obviously moved his hair with his hands and said he didn't see it, so forget it. He also said in a very bad tone that he would change my room, and said that the cleaning lady had also gone off work and no one would change it. His tone, words and actions all seemed to think that I was making a fuss, but wasn't the reason I called the front desk to solve the problem? ? Send an uncle who didn't know where to get rid of customers? The service attitude was so bad, and he argued with me in the corridor of the room. In the end, he asked me impatiently how to solve it to satisfy me? ? And he said with a little threat, "Do you have to call the cleaning lady to change it for you? This is the last room, there is no more to change." His language was full of impatience. But in the end, wasn't it all because the hotel's cleaning was not done well? In the end, it became the customer's fault? The sheets of the room that was changed for the third time still had yellow spots, and I didn't want to bother and had to compromise in the end. I hope that when the hotel raises needs and problems, it will not find an old uncle who can't handle things to do it. This completely affects the speed of handling and the mood! !