HUALUXE Shenzhen Bao'an, an IHG Hotel

非常好 各方面都很好

衹能説中規中距 沒有什麼特色而言！跟以往住在北京，在西安 在上海住的華邑，毫無可比性！説是去年11月開業的，但是一進到房間還是有味道的！房間也不大！如果是睡覺輕的，建議還是慎選！還是能夠聽到飛機✈️聲音的！再加上這個酒店的定位也是很奇怪的，logo標誌路標指示牌 不太清晰 每次叫車，沒有一個司機找到的！去入住的時候，司機師傅硬是轉了三圈！建議一下酒店，再優化一下！一直對華邑這個品牌，個人還是挺喜歡，但是這次確實有些差強人意！ 華邑特色夜床服務 （如需請提前告知管家）:未提供！

酒店房間不錯，房子很大，唯獨全酒店禁煙🚭

It is difficult to rate this hotel as a whole. The front desk staff that I met first upon entering the door was friendly and had a high level of professionalism, which gave me a good experience. The hotel design level is very high, and the rooms use a lot of fossil panels. It can be seen that a lot of effort has been put into the hard decoration, which is an extraordinary performance of CCD. The design of the hotel entrance is also very innovative, but the location of the entrance is not well localized. I was really shocked when I entered the room. I first found that there was very little drinking water in the room, so I called to ask for water delivery. The person who answered the phone told me that each room can only have 4 bottles of water per day. I was really shocked and puzzled. This is the first time I have encountered a situation where the amount of drinking water is limited in a hotel with a joint name. Although the duty manager later explained that 4 bottles are not enough and you can continue to ask, the operator's explanation has a great impact on the guest's impression. After hanging up the phone, I found that there were very serious problems with the hygiene of the room, so I called the duty manager to come and solve it. The duty manager who solved the problem that day was very skilled and had excellent business ability, and I admired his behavior. Not posting photos of hygiene problems and not giving 0.5 negative reviews are all due to the performance of this manager. In general, the hardware of this hotel is excellent, but there are serious problems with hygiene. At the same time, it is very confusing that the guest service phone is answered by AI first. This can be used in a fast hotel, but it is really confusing to use AI to answer the phone as a mid-to-high-end hotel with a joint name; the daily limit on the amount of drinking water gives people the impression of being stingy; the front desk service staff is of high level, especially the duty manager on that day. The hotel has a good foundation, and a lot of effort has been put into the design and soft decoration, and there are some excellent personnel; but there are big problems in operation. If the hygiene and operation problems are not solved, the future development of the hotel will be tortuous

五星級服務，我在晴山酒店的入住體驗非常愉快。前台服務人員晴山熱情友好，辦理登記快速高效，讓我感到賓至如歸。房間乾淨舒適，設施齊全，絕對值得推薦！期待下次再來！

太棒了，這個價位絕對是深圳五星酒店之王👍🏻房間裝修以及服務絕對在千元級別以上👍🏻這個價格在深圳找不到對手👍🏻舒服舒適👍🏻 设施：一流 卫生：很乾淨 环境：完美啊 服务：很及時