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Shelbyville Econo Lodge Hotels

Shelbyville: 6 hotels found

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Econo Lodge

Econo Lodge

4/5100 Reviews
So stayed at the Econo lodge to be able to use their pool. The pool was great but that was it. There was dried urine on the toilet seat. Soap scum/residue on the bath tub (which was pink and the soap provided was blue). The tub was peeling and had black residue at the bottom. I will FOREVER kick myself for not taking pictures. The breakfast was cold. The room smelled stale etc. within 20 min of me leaving the facility after check out I was charged 250$ for smoking in the room. The room was NEVER smoked in not once. My mom froze all night going outside which I’m sure if they looked at the cameras that it’s posted they have they’d see that. The receptionist said several things when I called: 1.) they catch people smoking once or twice a week. Which is my problem bc now you’re blaming me for the smell? 2.) he said he smelled cigarette as well. Sure you did. 3.) there was nothing he could do about the charge but if I brought 250$ in cash he could stop it. Hmmm. 4.) ALSO HE SAID THE ROOM WAS SMOKED IN BEFORE HE EVER ASKED MY NAME OR ROOM NUMBER. I WAS NOT expecting the ritz but I truly think this is a scam and would NEVER suggest anyone go there. I have contacted the better business bureau already. I’ve attempted contacting the website I made the reservation through. And was told the manager would be in Friday for me to speak to bc he is in “meetings”. If the room has been smoked in I’d bite it but It wasn’t and I hope they’re all proud of themselves I truly do. I want my money back for sure bc I think this is a fraudulent charge.

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