Melbourne Ardenlea Hotel

Stay else where. Hotel needs a lot of TLC and safety checked by H&S, also the fire and rescue. Not reliable, unclean and unsafe. Spoken to other hoteliers and sadly they know of the reputation this hotel holds, shame I didn’t do homework before booking. Would not step in again. Book another hotel.

Booked a couple of months ago to arrive 19/1/23, payment was taken the week before. We turned up to it locked and a notice on the door 'closed until further notice'. Didn't even bother to call or email us. The carpark was a mess and a broken window was covered by a black bin bag. But reading the recent reviews, and seeing the pictures, we had a lucky escape. Not even an apology and a refund is going to take 7-12 days. Definitely look elsewhere.

In almost twenty years of traveling as an adult, this was the dirtiest accommodation I've ever seen. On entering room 49, there was a dirty sock over the smoke detector!! How can this be missed when cleaning? There were bits and hairs in the bed. Obviously I refused to stay. Absolutely filthy. I'm sure that even ******* would think twice about staying here. Needs to be shut down.

DISGUSTING HOTEL. The pictures on the website were probably googled or taken when the hotel first opened decades ago. Not fit for a dog but fit for **********!!!! My wife and i were worried as soon as we walked in the hotel. Dirty, smelly, mould all over and no way fit for purpose. Should be shut down!! We left after a few minutes. See pictures please!

The hotel needs a major upgrade of both decorations and fittings. The lift and swimming pool were closed due to major faults No food was available. Breakfast consisted of hot water with instant coffee and tea bags and stale pastries. There were insufficient staff to run the hotel. No bar or restaurant service was available.

Running a tour to the Island with 20+ people, Claire & Amy were very helpful and accomodating. The price per person was great as it was B & B. The price was low as its a budget hotel, this is not the Dorchester!!!. Ideal for some, not for others. Breakfast was somewhat chaotic, but food was ok. Pool table, bar, reception adequate for the budget. The rooms - I didnt see them all, but our was fine and I have heard no complaints from other tourers. Lift didnt work, I didnt try the pool. Carpets and wall coverings showing their age too. This hotel needs an injection of money but if the owners dont do that, they'll keep getting poor reviews. Please bear in mind that the staff are not the owners. They can only work with what they are given. For me, this worked great as a touring hotel, and I would go back. Ample parking and friendly staff. As I said, this is budget, not 5*, so dont expect the latter