Hotels Near Chuansha Ancient Town in Shanghai

The hotel is on Chuansha Ancient Street (a very quiet street that retains the characteristics of the ancient town). The price-performance ratio is very good and the service is warm. We got off the plane at 6 o'clock in the morning and arrived at the hotel around 10 o'clock. The waiter opened the room for us in advance (normally we should check in at 2 o'clock in the afternoon). We booked a tatami room, which can accommodate extra people. The bathroom in the room is very large and spacious, very clean, and has incense. Quiet and relaxing, suitable for rest after a long journey. We took a hot spring bath and took a nap, and strolled around the ancient town in the afternoon. The next day, the child went to Pudong Airport by himself, and the hotel was very responsible to arrange a pick-up. The breakfast was simple but very exquisite, delicious and sufficient. There is also a breakfast shop opposite the hotel. Clothes can also be washed and dried. I am very grateful to the staff here. We booked two more days later. I will come back in the future and recommend it.

What a nice hotel! The room is clean and tidy, and the facilities are complete. The service is impeccable, the landlady is warm and thoughtful. The location is also convenient and the price/performance ratio is very high. I will stay here again next time I come! Highly recommended to everyone

Facilities: Two rooms, each with a 1.8-meter bed. Enough for four people to sleep. Quiet and clean. There are also two toilets and shower rooms, which are convenient for taking a shower. There is also a private bath in the room. The room and living room are large, and the yard is also large. Hygiene: Very clean. Environment: Quiet. Service: The butler service is very good. Available on call. Drinking water is also sufficient, which is very good.

This was one of the nicest hotels of my entire trip! Clean, modern, and amazing room and building. Some of my fav parts of the stay was the spacious room + huge yet cozy bed, brunch buffet (that lasts until noon!), midnight wonton snack, open workspace with river view, free DIY laundry, super friendly staff, and location right next to the ancient town! Highly recommend staying here for a more interesting place to stay the night before a flight out from Pudong Airport!

Shuttle Service from the Disneyland to the hotel, it was not communicated which place the bus will stay at least there have maybe around 100 busses we was not able to find the right bus after call the Hotel where the bus will stay we got the I formation the bus leave already 22:05. Thanks for it

Summarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages. Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus. The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself. On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them. Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this. At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen. Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure. I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm. To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :) Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol. Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good. Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”

it quite hard for foreigner to contact hotel due to they provide only phone number. the room was clean but always have smell of cigarettes i need to spray my perfome 🥲 also if you stay more than one night and need room service you need to inform the frontdeck otherwise your room was not clear. but overall is good. recommended ! i booked single bed but got two 🫣

The shuttle bus driver is very nice, he even waited and get out the bus walk to gate 29 to look for people who called him earlier and may have lost in the airport. After arrival, go to 3rd floor gate 29 where all hotel shuttle busses are there picking up people. It is 40 degrees outside so we did not get out and just ordered KFC and had it deliver to hotel. The staff shall use AI robot to deliver to my room however the front desk called me to pick up my order around 9 pm. The next morning I woke up around 8 am and found no bottle water left so I called front staff to deliver bottle water to the room, she said ok someone will send soon, however I waited over 10 mins still no so I just walked to the breakfast area to drink there. I like the fresh chicken soup rice noodle. There is no mini fridge in the room so cannot drink cold water. Bed is comfortable, room is clean. If you need to catch up flight this is good choice.

The hotel is just okay to pass the night if you have a flight the following morning and it was clean too. I was just disappointed with how there was no drinking water in the room plus the shower was not hot enough. I had 3 heavy suitcases and no help was offered to me to take them up or bring them down since there is no elevator. I had to push them alone as well to the free shuttle bus that takes you to the airport.