Popular Serrekunda 4-star Hotels

I had a wonderful time at the resort. Everyone was so helpful. Especially Fatoumatta at the reception who helped us make all the arrangements to visit the necessary sites in town. The rooms and the pool are cleaned regularly, the barbecue is great, and walking on the beach in mornings is just the best. You can't take a bad photo even if you tried. Great vibe all around.

It was better than I imagined. I felt a welcome atmosphere from many staff. In front of the sea, there was Security near the beach chair so I was able to spend a relaxing time with peace of mind. It was a pity that the shower in the room was only cold water. The washbasin had hot water ...

My stay at the Kombo Beach Resort I loved every moment it was really lovely. My room overlooking the pool was very spacious, with very good air-conditioning, a fridge with 4 bottles of water supplied every day, kettle for tea and coffee I got some milk from the breakfast buffet and popped in my fridge and a very very comfy bed, also a lovely balcony where I sat every night. I stayed bed and breakfast, buffet breakfast was fantastic loads to choose from, the Barracuda restaurant a la carte, in the evening again very good, I spoke to people who were all inclusive and they said the lunch and dinners were very good. Evening entertainment between 8 to 10pm also good. The pool just the right temperature and great to swim in after being out and about for the day. The beach beautiful. The staff at reception so welcoming and very helpful, the pool boys again nothing too much trouble so friendly. The restaurant staff especially Ida and Zena in the Barracuda restaurant. But it was my housemaid Kaddy Jammeh who is the most gracious, helpful and friendly person ever, I had at least 2 hugs a day thank you Kaddy😘. Kaddy kept my room spotless and I loved the bed art, an absolute marvellous member of the Kombo team 😊😊

This was my first trip to The Gambia and it was literally a first trip whereby I tripped over, broke and cracked my two front teeth after falling flat on my face! After exiting the restroom located within the foyer. I tripped over a metal frame positioned at ground level. Not to the same degree as me, I know that other guests have had near experiences when leaving this restroom (see picture. I shudder to imagine what would have happened if this had been an elderly person or a parent with a baby. It is for several reasons that I would never recommend this hotel: A) No matter the nation, health and safety should always come first and be the priority in any hotel establishment. I cannot even begin to count the number of times I have heard someone say, ”Well, this is Africa.” No justification! After my experience, no precautions were made to ensure that other guests wouldn't have the same experience. In fact, the hotel manager wrote: ‘It is important to note that the hotel never have any reported incident from any guest, neither staff since the establishment of this resort in 2020’. The fact that I experienced it and reported it does not imply that no one else has ever tripped or had near miss experiences, even though you may not have had any reports. B) The general manager has some serious communication problems (once you manage to find him), such as a lack of empathy and an inability to listen to others. I am unable to be name him owing to legal concerns, but his middle name should be ”Avoidance.” C) Periods of no power occur frequently. This happened almost every night during our stay since their generator shuts down due to an overload of power and overheating. One evening, as my mother and I were getting ready for an event, we had to use our cell phone lights as a guide. Moreover, when this happens, there isn't any water available for a shower. Also, no functioning primary shower head, had to utilise the hose, whenever there was water available. D) One could not have a private moment since the bathroom door would not stay closed. Thank goodness my mum was with me. E) Someone managed to use their hotel room key to get into our room one night (mistakenly), the lock had to be changed. Yes, that did in fact occur! F) Though I wasn't expecting the Ritz, I would have expected it too at least be kept up, despite the attractive photographs on the website. This review is from a sincere individual. Though I don't usually post reviews, I felt compelled to write this review because I don't want anyone to experience what I did or am currently experiencing. I also regret that I was unable to shorten my stay. I am utterly disappointed because this was also my first trip to West Africa!

Overall I rate this hotel as 4 stars. Having said that we did have a few issues. Someone previous referred to this hotel as Fawlty Towers. For the first few days of our 18 nights stay I could see where he was coming from. Problems first. On arrival at the airport we expected to be greeted by the taxi arranged through the hotel. It was not there. After many phone calls our ride arrived. If we went again I would not bother with 30 euro taxi ride and would take a local taxi at about £20 at silly o'clock. When we arrived at the hotel a man spoke to us and claimed he was the taxi driver due to pick us up, he was on time but we told him to go away. Complete nonsense. We didn't tell anyone to go away. Even as a first timer I could tell the Gambians apart. He was definitely not there. I refused his card. No way would I use him. Our first room was large and comfortable but the safe didn't work. The next morning someone came to show me how it operated and agreed it was broken. We were immediately moved to a new room. The new room was large and comfortable but the toilet wouldn't flush overnight. Not normally too much of a problem but my husband was very ill with v&d due to fish allergy. Being ill and the toilet not flushing all night was very bad. They said they would fix it. We went away on an overnight trip and when we returned I was ill - nothing to do with the hotel. The toilet didn't work. My husband ran up and down the stairs a few times. The night man would flick a switch in a cupboard somewhere and the sewage pump would work again for an hour or so. We moved rooms again the next day as we refused to be fobbed off and they said no other rooms had that issue. We had toilet flushing issues again but this time the issue was fixed quickly. WiFi in the third room didn't work unless I stood outside our door. Plus points: The staff were lovely and helpful. Malick, our room attendant, was very kind and caring. He arranged for a fridge that actually got cold as the one in the 3rd room got cool only. The bed was very large and comfortable. High quality sheets and towels were a bonus. His and her sinks were good. Shower was good. Sprayed in various directions with easy to use controls. TV in room showed British football - big plus. Air con worked well. WiFi worked well in parts of the hotel. They had frequent conferences and seemed to move routers to suit the business people. Once we learned where we could get the best signal we could easily Skype call back to the UK. Sunbeds were very comfortable and plentiful. Actually we usually got a good WiFi signal by the pool. Pool looked clean and was used frequently by Europeans (albeit cold). Breakfast was good. Supposed to start at 7.30am but this only worked if we stood there and told them what we wanted. They make lovely porridge. Egg station was good for make to order eggs, hot buffet with sausages, beans etc. toaster, fruit juice, coffee, cereals, f

Located in Serrekunda, Palma Rima Hotel is within a 5-minute drive of Tropic Shopping Centre and Bijilo Forest Park. This beach hotel is 1 mi (1.6 km) from Kololi Beach and 1 mi (1.6 km) from Senegambia Beach.Take advantage of recreational opportunities offered, including a nightclub, an outdoor pool, and a fitness center. This hotel also features complimentary wireless internet access, a hair salon, and tour/ticket assistance.Enjoy a satisfying meal at Rim Restaurant serving guests of Palma Rima Hotel. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 152 guestrooms. Bathrooms with showers are provided. Housekeeping is provided daily, and both refrigerators and cribs/infant beds (complimentary) are available on request.

This was my first visit to The Gambia on an organised wildlife-watching trip based at the African Princess hotel. Sadly on the first morning I was unwell and confined to the hotel for the duration of the holiday, I should point out it was a heart problem and absolutely nothing connected to the hotel or being in The Gambia. The managers, Abraham and Roy, were absolutely brilliant making sure I was OK as were all the staff including reception, bar staff and housekeeping (Isa) providing a wheelchair to keep me mobile. The room was of a high standard, very clean etc. the restaurant very good serving lovely food, there was nothing that I would comment adversely on. At the time of writing I am still awaiting further treatment hence why I have not written this before. If/when I return to see the wildlife I missed I will undoubtedly base my trip at the African Princess hotel.

We had an amazing stay in Gambia. The Hotel is modern and novel, but still with lots of african art ornaments decorated. It was very clean everywhere! We felt very comfortable in our apartment. We missed nothing. We were amazed about the attentive and friendly staff and also about the service at beach. We enjoyed especially the african music in the evening which played two times a week. Not far from the hotel are shops where can buy the local products. In Serekunda are nice bars and clubs which is reachable by taxi in a few minutes. It's possible to book trips in the hotel. We did the Senegal Safari and the makasutu forest tour which was very nice. I went also to Banjul which was very nice and authentic. We highly recommend this Hotel and would love to come back again. Thanks,

Located in Serrekunda, Swiss Boutique Hotel - Adults Only is by the ocean, within a 5-minute drive of Bijilo Forest Park and Tropic Shopping Centre. This beach hotel is 0.7 mi (1.1 km) from Bijilo Beach and 2.2 mi (3.5 km) from Sir Dawda Kairaba Jawara International Conference Center.Pamper yourself with onsite body treatments and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.You can enjoy a meal at Atlantic View serving the guests of Swiss Boutique Hotel - Adults Only, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 5 guestrooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature bathrobes and slippers.

Air conditioning a paid option?!? And this is not disclosed until after check in? And wifi never worked so without phone in room, no communication with front desk. Oh, and no soap at all, much less any other bathroom product. Taken to very warm villa and dropped off without any explanation of anything. AC would not come on. Had to access a remote, unsecured wifi network to WhatsApp front desk because hotel’s wifi for this villa never worked for either of us. Once connected to front desk, was informed that AC was a paid upgrade!! Never heard of such a thing and certainly a BAD BUSINESS PRACTICE!! Agreed to pay extra, so maintenance man sent who actually removed and rewired the electrical box, while I held my phone light to help him because the lights also went out. AC finally on. Did I mention NO SOAP ANYWHERE? We’ve travelled extensively and this is one of THE WORST lodging experiences ever!! NOT RECOMMENDED because AC as an option without informing a guest is absurd!! Did I mention no soap anywhere?