Kololi Beach Resort

The location is good. And the staff is friendly. Enjoyed that i could contact the reception or get assistance via what's app. However I did have a mishap with my booked transport to the airport, so you have to continuously remind the staff. There were also cockroaches that came from other rooms. But otherwise a good stay and place

We were fortunate enough to be given an upgrade from standard to superior - how we wish now that we were not. Check-in was an interesting experience and despite on check-out almost being hustled out of our room by the cleaner there was no option around getting into the room early if it was ready. Not a big deal as could go use the pool and towels are provided. The room was big, clean with the bathroom a little dated with a broken handle on the door and a shower head that was a little tempremental. The biggest issue was the noise from the bar accross the road which went on to around 4am on the weekend and about 2am during the week. Not the hotels fault - and becuase we were only there a short time we didn't ask to move rooms as firstly the reason for the upgrade was the shortage of standard room and quite honestly I could not be bothered to pack and unpack again (the weekend extra time being the last 2 nights). If you are given a room in the Stones building my advice would be to ask to move to the other accomodation. While the Stones building does have it's own pool it is quite some way from the beach (and the main accomodation) and main pool area - add that to the noise from the bar (and there is a new bar being built directly oppoiste) it puts a dampner on your holiday - unless you are there to drink into the early hours then it will be perfect as you do not have far to stager back. Drinks were somehow more expensive in the top bar than the beach bar (for beer). We did not try the food but recommend the milkshakes. Overall location is good as away from the main ***** and a very short walk to the monkey park. I would only stay here again if it is was in the accomodation blocks near the main pool/beach.

We stayed at this resort as a group of nine, and very Apartments and the Nian Villa. The resort itself is a treasure. Its location is fantastic as it is very close the ***** and restaurants and bars. . The apartment suited couples and single travellers . The staff are friendly and welcoming although we felt the site manager was a little dismissive to some of our enquiries . We booked direct which saved us a little bit of money included free air-conditioning . The grounds are lovely in some areas, although some work is required around the Nian Villa . The Philip was a beautiful Hideaway, which suited a couple and two single travellers. It also accommodated the rest of our party when they came over for drinks et cetera . We all agree that we would definitely return

The staff were great very helpful and nothing was too much bother. There was a mix up about the room when we got there, we booked a twin bed but got a double bed. It was sorted by the next day which was really nice. The Wi-Fi definitely needs to be improved. When we first got there it was ok but when we moved to the top floor we couldn’t get any wi-fi in the room. The rooms are basic, the beds are HARD and no tv but to be honest I didn’t miss the tv. Would I stay again?? Yes-because the price was good/location. No-it would be nice to try others hotels on Paradise Beach and the bed was so hard.

Have been many times to Kololi beach club. This year we took nephew's 16 & 13. Staff are welcoming and nothing is too much trouble. We stayed in appartments near the beach which are clean a little basic but have everything you need. New power showers and plenty of hot water. Poolside restaurant very good

Air conditioning a paid option?!? And this is not disclosed until after check in? And wifi never worked so without phone in room, no communication with front desk. Oh, and no soap at all, much less any other bathroom product. Taken to very warm villa and dropped off without any explanation of anything. AC would not come on. Had to access a remote, unsecured wifi network to WhatsApp front desk because hotel’s wifi for this villa never worked for either of us. Once connected to front desk, was informed that AC was a paid upgrade!! Never heard of such a thing and certainly a BAD BUSINESS PRACTICE!! Agreed to pay extra, so maintenance man sent who actually removed and rewired the electrical box, while I held my phone light to help him because the lights also went out. AC finally on. Did I mention NO SOAP ANYWHERE? We’ve travelled extensively and this is one of THE WORST lodging experiences ever!! NOT RECOMMENDED because AC as an option without informing a guest is absurd!! Did I mention no soap anywhere?