Seri Kembangan Hotels with Airport pickup service

First, I was given a room on the 10th floor, room 1003. Upon entering, I noticed a strong smell of smoke, and when I went to use the washroom, I saw that the water closet was not properly cleaned, with visible urine stains left on it. I called the front desk and requested a room change. Mr. Amir from the Front Office staff provided me with a new key card for room 1103 on the 11th floor. In this new room, the TV was left on, and the hair dryer drawer was left open by the room attendant. When I took a shower, I found the bathroom floor extremely sticky, making me uncomfortable. Additionally, there were some unsettling pencil marks on the toilet door, which made me feel uneasy. After informing the front desk about these cleanliness issues, I was moved again to room 1205 on the 12th floor. I feel this situation highlights some serious issues within the housekeeping department. Manager Hafiz should take action regarding cleanliness standards, and it’s surprising that the Housekeeping Supervisor didn’t notice these issues in a room prepared for a guest. The front desk staff, however, provided good service. Special thanks to Mr. Amir and the female front desk staff who assisted me with check-in.

Everything is good..very spacious room Tilam yang empuk.. View yang cantik..lake side view.. Dekat dgn mall alamanda.. Well come back again later

I am regular at Ibis Cheras, staying about 4 times a year and each time about 3-5 days. The location is convenient for me as I am here to see family. With a burgeoning of eateries a short walk away, meals or supper is close at hand. Notwithstanding the good points about Ibis, the nice room and good WiFi, a few things seem to have lapsed. It looks like they are using their old eroded towels again. Also, the grouting in the bathroom needs to be cleaned properly because mould have set in. The roller screen in the bathroom is stained. All these things detract from the positives of the room and stay. Breakfast also seems to have dropped in standards and the new meal room doesn’t look like a restaurant at all. It would be good if they can take a look at these things and resolve a few of them.

this is my 2nd time coming here. came here on 5-6/3/21 with friend & come again on 10-11/3/ with family. i recommend to choose DELUXE PLUS or villa instead of CLASSIC ROOM. yes classic is the cheapest but there is no view u can see. the attraction here is the pool and lake view. there is free parking at the basement but we choose to have the valet paking which cost us rm10 per day since it was too dark when at night. View is great. Room is clean. Heater & aircond functioning very well. BUT astro channel only 3 channels available which are cartoon & 2 sports. 1 more thing toothbrush need to be requested from reception. so RIDICULOUS! they also wont provide any extra towels even if u request for it. if hotel is full house i could be more understanding but that time only few rooms occupied. by the time i come here there is no cafe open. that means no room service. either u have to to THE MINES in front @ order from food delivery. for breakfast they outsourced from other party. only nasi lemak available@ RM10 & they will send to your room at 8am. POOL looks not really clean eventhough they said just cleaned the pool. the balls floated in the pool also very dirty. but its very worthy for the photo. beautiful scenery. at night there are colorful light at the pool until midnight. TIPS: if u choose CLASSIC/ DELUXE PLUS room please request at level 4. because at night its very dark & level 4 is where lobby is located. so it wont be too scary to pick up your food from food delivery rider

Nice hotel.. good locarion to stay with reasonable price..

Excellent location and it’s within 5 mins walk to Chinatown (Petaling Street) where you can get all sorts of street food. And there are also new and chic cafes around the hotel too! Claypot chicken rice, barbecue chicken wings, fried noodles, cafes and even durians! Quite happening! Just remember to request for rooms with no connecting doors as you could literally hear people chatting next door!

trip yg best untuk familyyyy.. wajib try semuaa mainan yg adaaa.. memang terbaik.. berbaloiiii baloiii.. just makanan jerrr..hargaa mahal sikit. tapi grab adaa..sebelum nak naikk tapau siap2 makanan2 ringan.. air mineral maggiere

Great hotel in putrajaya. Affordable prices. The location was strategic, warm & helpful staff. Complete amenities. Clean room. Car park lift not connected with hotel lift. But it's ok for me. There is an iron & iron board in the room. Very convenient . Will stay here again.

Room is spacious and clean. Provided all the necessary amenities including daily newspapers. Welcome drink is provided. Only the aircond is quite cold and bathroom does not have separate shower area. Other than that, its worth the price. Very friendly staffs. Breakfast is provided and its quite reasonable with the price. Location nearby malls and walking distance to LRT/BRT USJ 7.

First of all, the room was good enough and it's clean. It's not that big but it's suitable with the price. They provided me with remote control and 2 towels which later on I need to return those items at the reception counter in order to get my deposit back. The deposit is RM30 and it needs to be pay with cash only. For the service, it was superb ! 😌 the receptionist was really nice. As for the location, it is quite near McDonald's, Domino's pizza, Subway and Aeon but since we need to cross the big road, we decided to order Grab which cost us around RM 5.50 - RM 7. Rooms: 4/5 | Service: 4/5 | Location: 4/5 Hotel highlights -Great value