Apollo Guesthouse

Pro : - The people and the boss are really nice -They provide laundry services (not free) - Unlimited towel (but need to take it by yourself) Cons : - Laundry sessions is limited as they only allow us to do it between 3 p.m - 10 p.m. It is a bit tough for some of us that we we would like to do the laundry after or even before 3 p.m. Suggestion : Prepare another washing maching and dryer only for guest (regardless free or need to pay). This can ensure guest can use it without disturbing the staff who need to use it for cleaning the bed sheet and so on. - There was a small leak happened everytime I turn on the aircond. Already highlighted to the staff and the boss. Good thing : The boss really felt sorry for that and even offered free laundry service. He also explained that as the issue never happened before and it was higglighted on fri night, hence he could not find any technician to come on weekend to fix it. He really sorry on that and even suggested me to change to other room. - Early check-in : This is not possible which cause some hiccup to travelelrs that arrive early. On the other hand, guest must check-out at 11 a.m ,if not need to pay additional fee per hour. Suggestion : Allowing early-check in for those travellers that really earlier than expected. Staff that is working on that day can prioritize the guest room first to ensure the guest can start.do the check-in. This will leave good impressiom to the guest as the guesthouse is very flexible and friendly to the customer. - Water heater - Some times the water heater in the bathroom is not working. I forgot to highlight them but anyhow, I had to go through with the cold water during autumn season.