Golden Tulip Jeju Seongsan Hotel

還挺好的，建議大家可以旅遊住這

The room is great for the price, very close to Sunrise Peak, free parking, many places to eat around, many Koreans live here, the room is a little small, with a balcony, generally not bad

有一個陽台 房間衞生乾淨 設施還可以

좋았어요 특히 조식과 친절한 직원들!

It is very close to the port, and the transportation is very convenient. You only need to pay a starting fee to take a taxi. The room is very clean and the hotel lobby is also very clean. The service attitude is very good. The front desk lady can speak English, which is very convenient.

성산에 가면 늘 여기 묵어요 좋아요

空調壞了，頂樓游泳收費，水很臟，有個陽台，能看景色不錯，房間很潮濕。預算有限年輕人可以嘗試

Booked a deluxe family room, 1 double bed, 1 single bed, in order to see the sunrise view of Chengshan Sunrise Peak, so book this hotel and less expensive room. However, being assigned a room with no view of the Sunrise Peak of Seongsan Mountain was disappointing. In addition, it was discovered that the lock of the room could not be locked, and another hotel staff member (blue shirt uniform) was sent to check carefully and arranged for me to change rooms. The male staff at the reception, wearing glasses, tall and thin, had initially arranged this non-lockable 9th floor room for us, had made us feel troubled, when we asked to change rooms, he first gave me the choice of a 6th floor room , inquired if we were willing to switch to a room on a lower floor, we certainly did not accept it, paid a fee to rent a room, how could the floor be lowered due to problems with the hotel, asked the staff if there were any other higher floors available, he said no. In less than 2 or 3 minutes, after he called to inquire, he even gave us a room on the 10th floor, and suddenly there was a room on the higher floor for me to choose, which was ironic. To the new room on the 10th floor to check, the view became better, you can see the city mountain sunrise peak, but just obscured by the other side of the wall obscured the sunrise angle, the feeling is that this male staff intends to spoon difficult us, and does not give us Nice view house. Also, I asked this male staff if there was a car rental service that would allow us to get to the airport in the early morning hours, but this staff said there was no car rental service, but could help us ask, but he said inquire booked a rental car service, to the day of departure There may be no driver available to provide service, not necessarily ensuring a driver has a car to take us to the airport. This worried us, why can there be uncertainty about the car booked to the airport through the hotel staff at the reception?I asked him in English and he said in English that he did not understand Chinese, I asked him in Chinese and he did not understand. I used Google translate to let him understand what we were saying, and his facial expression when he answered was very disdainful and unwilling to answer. Fortunately, we stayed the next morning and found another female staff member at the reception, wearing glasses, who was willing to answer and guided us to book a car to the airport using the kakao taxi app Successfully booked a car and departed to the airport. Feel the service of a hotel is good or not, the service attitude of the staff really affects a lot, the same hotel, can have a different service experience. Obviously, it's a problem with the work attitude of a certain employee, not the hotel.

It was good value for money and the breakfast was great. This was my second time and I was satisfied with my trip. It's also close to Seongsan Sunrise Peak, which is nice.