Shinhwa Jeju Shinhwa World Hotels & Resorts

Everything is good, but the theme park, water park, and sky pool are too far from the room… ㅠㅠ The air conditioner was weak, so it was hot in the morning.

房間整潔舒適，環境很好，值得入住

The overall experience is very bad! Facilities: The room is equipped with a sensor light that can't be turned off! Very stupid design! When someone walked by in the toilet in the middle of the night, the light was so bright that it woke up everyone in the room! Service: There is basically no service! Only two bottles of water are provided in the room every day, and an extra bottle costs an extra 2,000 won! It makes no sense! It's completely inhumane!

帶孩子來玩很方便 附近水樂園不大 但是該有的都有 小朋友去刷了2次 玩得很開心

The facilities were clean and the staff were very friendly. I want to come back again.

The facilities were good, but the towels smelled like bleach ㅠㅠㅠ It was so bad that after showering, I had a hard time because of the bleach smell coming from somewhere. And there was only one microwave, so I had to line up in the morning to use the microwave.

The staff are really, really kind. However, the parking part is really disappointing. However, I want to give it a good rating thanks to the kind staff who helped me with parking.

Resort location. Not bad. Lots of things to see around. Parking lot is small. Lobby is small (check-in time takes a long time.) Outdoor pool closes at 5 or 6. Even if you check in at 3, you can only enter at 4. If you unpack and do other things, you can only use the outdoor pool for about 30 minutes. On the other hand, Sky Pool had a better view than I thought. Most of the panoramic pools I've been to are built right next to the coast, but the coastline seen from the hillside was very attractive. Sky Pool at sunset was really nice. As with all resorts, there are many programs, so I think it's a place where you can spend 2 nights to your heart's content for those who plan to do most of their things at the resort. (There are many things to see around, so I think it would be okay to stay 2 nights and 3 days or 3 nights and 4 days as the main accommodation.) Aside from the wear and tear from time to time, the cleanliness was pretty clean. There seemed to be a lot of negative comments about the cleanliness, but I wonder if it has improved or if I was lucky. The reason I gave the facility a 4 is because there are many shopping areas, places to eat, etc., but I think there was a mistake in the design phase. The route is too unreasonable. The distance from the lobby to the room is longer than expected. The distance from the room to the parking lot is very far. The distance from the room to the outdoor pool is also far, and the elevator is slow. The room to the sky pool is adequate (since it is in front of the lobby). This probably can't be improved, so...

We went to the water park, and my child had a fever of 39.8 degrees. He vomited all day and spent thousands of dollars to see a doctor in Korea! It's crazy! The sanitary conditions are very poor! The theme park doesn't welcome children at all. All height requirements are above 1.2 meters. Babies can't play at all. I won't go there again even if I pay! The reason for the comment is that I hope the hotel will see and make the water quality requirements of the water park more stringent!