"We had an absolutely wonderful holiday at this hotel. The staff were all incredibly friendly and helpful, from check-in to dinner service. One night we got back extremely late, yet the staff stayed waiting to serve us dinner. Special thanks go to Aisa, who looked after our dinners every evening. She was so attentive and thoughtful, making us feel right at home. The room was a bit small and there's no pool, but it's a very cozy guesthouse. The hotel has an underground parking garage, though the entrance is quite small. The views from the first floor are absolutely beautiful. Right outside the hotel, you can hop on a cable car. This cable car takes you up, and from there it's just a 10-minute walk to the Dantercepies cable car. This route is a bit off the beaten path, but it takes you directly to the summit, and the scenery is breathtaking!"

"NOT A FIVE STAR HOTEL! It was one of my favorite hotels in the world 15 years ago. But it is now a two to three start hotel. Because: The mother and father who were original owners have retired, and they were fabulous. The staff is not that great in customer service, and service levels are very weak. They are not training well, or not hiring the top tier staff. Front desk, bartenders, restaurant food for 1/2 board not good. The breaksfast foods were stale, they leave some of items uncovered out, and I saw them in the morning and at night. Thus, the marshmellows, and toppings are stale. The rooms are hot, they were hot in June and they are hot in October, I don't care that they are int he mountains, they should have air conditioning in a 5 start place. The spa used to be great, now, "We have a new sauna, but it is ONLY OPEN FROM 4-8." Exactly during dinner time. So, there goes my day of hangin out in a fancy spa and pool all day. The hotel room i had was huge, with a great view. Just becasue they have a michellin star restaurnat and a light in the closet, the vanity is made out of plastic and small, the shower, doens't have a proper door, so floor gets wet. The place used tto have free snacks at happy hour. Not anymore, there is a cost. It is no inexpensive for what you get, Stay in Ortessi, or somewhere else. The place used to have activites and people to take you on hikes as a group. They called for a guide to take me out and the cost was close the 300 dollars for a couple of hours. This shouldn't be a leading hotel of the world anymore. It needs to be torn down, and re-done, and new trained staff brought in. So sad!!! I've stayed at other leading hotels of the world and the hotels and staff are ten times better! Go to Lake Garda or Bologna leading hotels and see 5 star service. Don't go stay here, for the price and what you get- NOT WORTH IT! For two hundred dollars a night, I'd go back, but not for what I paid."

"Garni-Hotel Bel Vert is excellently located near many popular attractions. The family who owns the hotel was very friendly, and they provided excellent laundry service. Breakfast was also great. Highly recommended."

"We have had the most delightful stay here. This b&b is cozy and bursting with charm. It’s owned by a local family and you can tell they have poured their heart into every detail. The lobby and rooms are full of art by local artisans, and it’s refreshing to stay somewhere with so much heritage. The views cannot be beat. The hotel is in a very quiet location and a stone’s throw from the ski lift. The south facing rooms on the west side of the building have a particularly smashing view of the mountains. There are also fabulous amenities, such as hot tubs, lots of outdoor seating, a trampoline and a spa, yet the hotel is still small and intimate. Breakfast is an amazing spread complete with soft boiled eggs, fresh squeezed, juices, and bread with fresh honeycomb. We’ve also opted to eat dinner in every night and it’s always an impeccable 4 course meal. The owners even take the effort to switch out the table scape and theme every night. I’m so impressed by the level of love and the attention to detail that they have for this place."

"We had such a fantastic week skiing in Val Gardena, and staying at your beautiful hotel made it even better. Your kindness, hospitality, and all the great tips on where to ski (and where to eat!) really made our trip special. We looked forward to your advice every single day. Tami and I absolutely loved exploring the Selva area, but honestly, what we’ll remember most is how warm and welcoming you and your team were. You helped create a memory we’ll hold onto for a long time. You, your staff, and your hotel get an easy 10/10 from us. We really hope to see you both again in 2028!"

"Gorgeous renovated hotel. Luxurious upholstery and furnishings everywhere. The spa includes indoor and outdoor pools and multiple saunas. Meals were good. Cozy intimate bar, The hotel staff is kind and attentive. Surrounded by gorgeous mountains and trails."

"If there was a sixth star, Gran Baita in Val Gardena has it. World class experience delivered with sincerity of heart in balance with the unforgettable beauty of the Dolomites. Take one of the many classes- Marco, Sommelier extraordinaire, leads a memorable tasting of regional wines."

"I booked a Deluxe Double Room through Trip.com, but the room I received was a standard looking room with two single beds and did not match the photos or description. When I spoke to the front desk, they blamed Trip.com and made little effort to resolve the issue at first. They also said a bathtub had to be requested in advance, although this was not mentioned during booking. After about 10 minutes, they changed my room to the one I had booked, but the experience was still frustrating and disappointing."

"I can only advise you not to go to this hotel or at least you should just hope you don't get hurt. I was unlucky enough to fall on a step that wasn't visible inside the spa and I broke my foot. I immediately reported the incident and was told that they didn't have accident insurance. I had to leave the next day to go to the hospital and get treatment. Their response was that we had to pay for at least a second night and in the end, after discussions, we had to pay the entire amount of 4 nights that we were supposed to stay. I can only advise you to stay away also because, if you get hurt, they will tell you that you insinuated that you had hurt yourself inside the hotel even when you entered on your own two feet and left limping."