Comfort Inn & Suites

This place is great if you like a rundown and moldy Motel. We had two rooms on the second floor and the smell of mold will take your breath away when you open the door. Everything in the room is covered in grime/dirt and the mold smell is the worst I have ever experienced. The sofas in both of the rooms were covered in mold. I really don't know why the health department hasn't closed them down. The hallways are filthy and the parking lot is covered in broken beer bottles. The pool was full of trash and hasn't been treated in a long time. Poor property for $160 a night.

Pee and poop stains on the floor (see pics). Oldest profession and *****. Big blood(?) stain on mattress. Members of our group left early due to the a/c not working in their room and the smell of mold and mildew is/was unbearable. Listen folks - this place is SCARY. (Especially the pool and activities that were going on - visible for everyone who went out there.) No spring chicken here and this is the worst hotel I've ever stayed at! Next time I won't let someone else make the reservation for me. This was business so we didn't have a choice and they had no way of knowing it would be this terrible. I’m posting this so that other companies and people will have a heads up and can make an informed decision.

We wanted to cancel our reservation with a refund but the hotel said no. The room was sub-par. The hall was hot. The carpet in the room was soiled and the bathroom smelled bad. The room had many imperfections and the pillows were terrible. Avoid this place.

We stayed 3 days. The wi-fi did not work the whole time we were there. The front desk people kept saying it was working until several guess were in the lobby complaining at the same time. Staff said the router would be rebooted and it would be restored. Staff continued to lie every time the wi-fi question was asked. On Monday morning the manager approached me in the breakfast area to tell me it was my iPad that was the problem. I told her to go away because I was tired of being lied too and I was checking out. She very rude. She said I should have checked out sooner. I would have but we had prepaid. As an added bonus the refrigerator was not working and water was leaking all over the floor. The response from staff was it was defrosting ( for 3 days). Avoid this place like the plague. The manger should be fired, just for her terrible attitude.

When we visit Seguin we always stay here. Not anymore, $180 for 1 night that has mold!!!! We got in @ 2:30am early Saturday morning and went straight to bed. In the morning half asleep & we smelled the mold!!! Nasty nasty smell!!! Now going to find another place from now on. I wish I could have seen this when got there but as tired as I was after an 6 hour drive🤦‍♀️

The place is old and dated. It reminded me of the 70s. When we received our room the first thing we noticed was the door wouldn't close without lifting up on the door handle. I wound up using my Leatherman to tighten the top hinges and then you could at least close it by slamming. This has to be one of, if not the most lousy experience we have encountered. Considering Choice Hotels is the only chain we've used in at least 14 years, that should tell you something about my review. A good hot breakfasts was one of the main reasons, coupled with depending on each hotel was clean and a nice place to spend a night or two. Breakfast wasn't much better than the rest of our experience. The only 'hot' item they offered. After looking at the offerings we decided to simply leave and pay for it elsewhere.

We stayed here as it was close to a music festival in the area. Upon entering the hotel we saw dirt along the walls and there was a musty smell. An industrial fan was drying the hallway carpets and our room (117) had a dehumidifier running. We asked for a different room due to the smell. Our next room (224) smelled less musty and we spent the night, having nowhere else to go. The pool below was dirty and had trash floating in it. The next morning we went out after having the packaged yogurt and pastries that they considered "breakfast" - there was no hot or prepared food. When we returned to our musty room, I discovered black mold on growing above the window. I looked in the bathroom and what had appeared to be mildew along the top of the backsplash was also black mold. It looked like it had been on the walls too and was painted over. The front desk person said that they would have someone check on it the next day. There were no other rooms available for us to move to. We asked for a refund for the next two nights, but the front desk clerk said we asked too late and they would only refund our third night. We spent an hour on the phone with Choice hotels, who could only offer a room a half hour away as the rooms near the festival were all booked. We ended up having to drive an hour each day to the festival, but our room at the Selma, TX Comfort Inn location was clean and a hot breakfast was served. In my adult life, this is the worst hotel I have stayed in and not in line with what I expect from the Choice hotel brand.