Ambiente Sedona

Great experience staying at Ambiente. The accommodations are very nice, clean, and well suited for a nice get away with your significant other. The staff is very friendly, accommodating, and prompt with any request to make your stay fantastic. You will very much enjoy your stay and not want to leave...

For our ten-year anniversary, my fiancee and I decided to relax and unwind for a few nights at Ambiente. I expected excellence, yet still was blown away by the property, and more importantly, the impeccable service provided by the Ambiente team. Special thanks to Michael, Abram, Danny, and Mara for making our stay unforgettable. Their attention to detail, genuine hospitality, and thoughtfulness elevated our experience to a level we didn’t think possible. Whether it was arranging personalized touches for our celebration or offering expert local recommendations, their efforts made us feel like cherished guests. As the cherry on top, the texting service allows for lightning-fast assistance. For example, I requested that a coat I had left in our vehicle be brought to the room. Within three minutes, I had my coat on and was back upstairs enjoying the terrace. Generally speaking, the accommodations were stunning, with every detail meticulously designed to blend luxury and comfort. Waking up to the breathtaking Sedona red rock views (almost 360 degree, by the way) from our room was an experience we’ll never forget. The menu at Forty1 crafted by Chef David is nothing short of superb, and every meal, from breakfast to dinner, felt like a celebration in itself. The most difficult part of the stay may have been deciding what to order. Ambiente truly sets the bar for excellence in Sedona. We challenge anyone to find a more complete and enjoyable stay in this magical city. We’re already dreaming of our next visit! If you’re considering a getaway, don’t hesitate—Ambiente will exceed your expectations.

Had purchased my wife a one night getaway for her birthday back in February. And unfortunately a couple days before we were supposed to drive up (Scottsdale native) we had a death in the family. So instead of enjoying a trip to Sedona we were on a plane back to Indiana. I had called and talked to someone and told them the unfortunate news and needed to cancel. I was told by the representative that it was no problem and the credit was good for 1 full year. Fast forward to now , 9 months later. I have called the hotel 50 times over the course of 2 week span to try and talk to someone in reservations. Left countless messages. I did get a call back one time however I was in a meeting and couldn't answer. Was next to impossible to ever talk to someone in reservations. Finally after 2 weeks of attempting we reached a representative to reschedule our previous getaway only to be told it had expired after 6 months. Said it stated so in the email they sent which obviously wasn't a priority at that time dealing with our loss. Turns out after looking back, the email didn't even come from Ambiente, it came from an individual and was unfortunately looked over as I was dealing with more important issues. No exceptions will be made even after talking with Director. Heck, even airlines give you a full year and they are the absolute to deal with. So instead of enjoying a nice getaway, I found out that I donated $1935.00. Almost $2k !