Guest User
November 16, 2024
The most disappointing hotel! Our bed was so uncomfortable, the room was freezing and the heat wouldn’t turn on. We had broken wire hangers, and we had to take a lightbulb out of a lamp from another room because our bed lamp didn’t have a lightbulb. The bathroom sink was clogged, the toilet paper holder was broken, and the toilet paper kept falling on the floor, and the bathroom smelled so terrible that we had to keep the window open, which was awful because the room was so cold already. But the worst was breakfast. We informed the hotel before we arrived that my wife needed a gluten-free breakfast. We didn’t realize that the gluten-free bread was mouldy until after my wife started eating it. She was throwing up all day. Also, the cheese at breakfast was old and dried out, and the juice container had slime in it. And when my wife went to grab a piece of prosciutto, a woman at another table shouted, “Senora, do not eat it. It’s bad.” And then we could both smell it. It smelled putrid. We were supposed to stay for two nights, but we left after one night, without having breakfast. This hotel needs to be investigated by a health inspector.