Extended Stay America Suites - Savannah - Midtown

Overcharged for the services. Not worth the $372+. Smells alot like **** when you walk in. Also, breakfast is horrible!! You get a high calorie muffin, packaged oatmeal, and coffee. Room has a weird smell.  We didin't find no weird insects. But the place looks like somewhere the homeless stay... Lots of smokers. Don't reccomend if your not in a budget.

Terrible! Took forever to get checked in. Then my card did not work and nobody was at the front desk for 20 min and no sign to say they would be back. Then she comes back does not even apologize for being out. Avoid the place

The first complaint that I have is that there are deceptive practices of overcharging in a way to get more money from you. When I first book this room through the extended perks I paid my rent accordingly and then when I mentioned that I was a small company I was assured that I would have someone from corporate set up a contract for me. I had an extended stay through August 31st when my apartment will be ready. The person at corporate emailed me a contract and asked me if the rates were acceptable outlining every single charge. I budgeted it out and broke down the weekly charge that I should pay every single week and I paid accordingly on sunday. However the desk clerk could not find my corporate rates uploaded into their system and had to manually input the amount of my daily rate in order for me to pay. I have receipts of those amounts that I paid for the week I thought this was kind of strange because they informed me that management needed to go ahead and have it updated in the system which was not done for 3 weeks in a row. I received the phone call yesterday on April 1st after I paid my weekly negotiated rate 3 days before on sunday. I was told to stop by the front desk as soon as I finished work. I nearly suffered a panic attack when the front desk clerk told me that I needed to pay over an additional $500 in order to renew my room key after I paid them $470 3 days before. None of this was in the original contract I did not receive any negotiation or increase of rate or anything. I waited 3 hours for the manager to come back to the property just so she can look into the computer and give me a whole bunch of double talk and gobbledygook as to why they want to charge this additional money and actually threaten me and told me that I had to pay a week in advance which means 2 weeks additional had to be paid on top of the money I paid 3 days before. My contract was received from corporate and writing I received no notification in writing of any increases I have a business and I have to pay according to what I received in writing from the vendor. When I decided that I was going to refuse and leave then the manager decides that she wanted to negotiate with me paying this extra money by giving me extra time. That does not solve the problem. I did not receive any written notification of any increases or whatever I am not going to pay extra money based on a phone call or what somebody tells me because that's not proper business. I also paid a $107 deposit prior to me checking in earlier in March and I just pray that this money is returned to me and a reasonable time which should be within 7 days as they stated. I contacted my bank and alerted to them that the only transaction I should receive is a credit of a refund from this particular location and to reject any unauthorized transactions. This serves as a lesson to me because due to the location I wanted to try another extended stay brand and I should have stuck with the brand that I was used

Don't waste your time staying at this hotel it's not worth it spend the extra money stay somewhere nice or sleep in your car if you can't afford it

False advertisement. Breakfast was not provided. Only coffee was offered. Horrible place. Do not go.

The property was dirty, the evening staff was not friendly, the kitchen in the room was out dated , and there was no towels in the room. The carpet in the lobby, hallway, and the room was nasty. I would not recommend this hotel in this area.

Fridge so loud it woke us up a few times. Window screens either ripped or missing. Security door NOT secured. Floor in room was filthy. And have fun trying to get clean towels or toilet paper!

The place was dirty. Trash all out in the hallways. They don't vacuum the hallways. One of our room keys didn't work. Someone came and tried selling us boot leg AirPods in the parking lot. I payed almost $200 for this room for one night and it was honestly scary. The area was horrible and sketchy. The entire place smelled.

Avoid this hotel at all cost. I booked two nights but could only bear one. The carpet hasn't been cleaned in years. There is no way there are no bed bugs in those beds. Everything looks dirty, old, broken. Spend a little, stay away! The first room we were given was not even ready but was under maintenance. Photos attached.