Curiosity34105868697
October 12, 2024
Hotel was fantastic, everything we wished for & more. Hotel cleanliness was top notch, all areas clean & tidy. All toilet areas were clean & fresh smelling. Hotel reception area was inviting & decorated to a high standard, this includes all bar areas inside & out. Hotel reception staff were engaging, polite, keen to help & generally interested. 1 of the hotel reception staff helped me out massively to which I was extremely grateful to. All bar staff in every area of the hotel were happy, polite & worked really hard. All food areas, restaurant etc staff were happy, polite & also worked extremely hard. Food really nice & lots of options. You will always find something you like here. I found every single member of staff in the hotel to be happy, polite & good at their jobs, The staff do not expect tips, but it is nice to tip them to show appreciation. The entertainment & entertainment team were by far the best I have ever seen. They are not pushy, they take their time to talk to you & have a laugh. They are all very talented, the shows & programme of activities etc was fantastic. Only thing I would like to comment about is at the end of all entertainment I personally think rather than playing a slow song, an upbeat 1 would be so much better - maybe the TUI Magic Life 1 that plays outside of the hotel. This would keep everybody on the dance floor longer. Management of all levels are constantly present at the hotel, they are keen to chat & always ask how you are. On a whole our experience from his hotel & holiday was great. I would recommend the hotel to anybody, all I would say is to get to the pools, beach & most entertainment there are quite a few steps to walk down so anybody with mobility issues would/could struggle. We will definitely be back to stay again. We stayed in room 227 & we had a lovely room & view. Thank you to each & every member of staff at this hotel