Hotels Near Sapa H'mong Family in Sapa

Location - The view is overrated as all the roads and constructions are in plain sight with tons of vehicle noise. Room - Terrible, we came back to our room full of ants and ant eggs that seemed to fall from the roof. To make it worse the room had been made up by the housekeeping. We got a swap of a new room but it was full of flies in the room itself and we had to use the mosquito swatter to eradicate the pests before we were able to fall asleep. Service - We need to call for the buggy service each time we need to leave our room for meals or to go for the site seeing as the room is an extended part of the resort. Each time we called for the service, we were told to wait outside the room (full of flies around), at times we waited for close to an hour. Crew - Best Crew award goes to the mosquito swatter, without it, we wouldn't be able to sleep in peace. The rest of the crew are basically just VERY concerned about whether we purchased the tickets for the attractions or have booked the transport to the city. Generally only recommend this place as a bed and breakfast instead of enjoying it like a resort.

Das schlimmste Hotel auf unserer Reise in Vietnam. Die Zimmer sind optisch ganz OK, aber veraltet ,was nicht schlimm ist. Aber was richtig ekelig ist, ist der Geruch in den Zimmern und der Schimmel der sich überall befindet. Alles feucht in den Zimmern. Die Decken, die Kissen, die Vorhänge. Es ist sowas von widerlich, dass ich niemanden empfehlen kann hier zu übernachten. Wenn jemanden seine Gesundheit wichtig ist, dann bitte gebt etwas mehr Geld aus und spart nicht am falschen Ende!!! Es ist einfach so ekelhaft hier. Das ist wirklich schade. Die Bilder von den Zimmern, wurden definitiv bearbeitet oder nach der Fertigstellung des Hotels gemacht! Ich kann nur abraten!

Overall quite satisfactory . Owner quite willing to recommend point of interests including good and reasonably priced restaurants. Owner will organise suitable local trips according to needs of quests. Quite helpful in term of providing local informations.

The room we booked was a premium room with a Mountain View and balcony, it was a bit more expensive but the views and overall quality of the room was definitely worth it. Clean rooms and good quality facilities in the room. Unfortunately we felt it was slightly let down by some of the staff and would have expected more from a 4 star, especially after paying a higher amount. It felt as though staff were generally disinterested and often hesitant to help with questions. We had a long wait after checking out and got told we couldn’t order any drinks when sitting in the lobby despite their being drinks menus out on the tables. Additionally we had an issue with our toilet which was unusable and, despite being told ‘one moment’ after contacting reception and then having the phone put down, were left waiting over an hour. We had to go downstairs and remind them of the room number and felt were generally met with a hesitance to help. We also asked twice about booking a taxi in advance to Lao Cai station to arrive for a scheduled train. They couldn’t give us a definitive price, like most would, and it also seemed like an inconvenience that we had asked to book one in advance. Eventually we were told one would be booked for us but, when we arrived to wait, the staff again seemed to not be aware of the booking. It was all a little awkward. One member of the staff was lovely and helpful, but unfortunately we feel was let down by her colleagues. Overall a perfect hotel for location, comfort and views but staff dampened the experience.

Next time I go to Sapa, I will book here again. I arrived early in the morning on a sleeping bus, and was greeted kindly and allowed an early check-in. Thanks to that, I was able to conveniently leave my luggage and start a pleasant Sapa travel itinerary. Breakfast was also included, and it had a variety of dishes, and it was made right away, so I ate warm rice noodles and it was delicious. And a person with a kindness and smile, which is rare in Vietnam, greeted me to see me off. The plan was to leave on a sleeping bus, but the bus that picked us up seemed to be a little late. The manager(?) called the sleeping bus company and went with them to the square. He told me that it would be a little late and returned to the accommodation together, and saw me off with a smile until the moment I left. He was such a nice person with such a positive mind that it was hard to meet someone like him again in Vietnam! And when we left, my husband and I were so touched that they provided us with bottled water and snacks..ㅠㅠ Early check-in without additional charge/friendly and positive staff/delicious breakfast thanks to this place, When I think of Sapa, I think of a place I want to visit again and a pleasant travel destination. I was really, really thankful. I'll go again next time! Please stay until then~

Really good location in centre of town close to Mount Phan Xi Pang Funicular station. Also close to shopping for clothes, souvenirs, massages, restaurants and convenience stores. Rooms very spacious, beds comfortable, bathrooms large with large modern showers but hot water restricted to 30 litres, then a 10 min wait for next persons shower. Use smaller hand held rather than rain shower to make it last sufficiently. By no means a short shower and water hot enough. Breakfast only passable quality but then their culture doesn’t venerate breakfast in the same way western cultures do, will cook fresh omelettes or noodle bowls order. Staff friendly and helpful. One negative for quiet enjoyment, location is close to several street bars and roof top bars. But once you close shutters, windows and doors it deadens sound greatly.

Hotel's location is ok, near the church - center of Sapa town. But the street is too noisy and there are cars go by all the time. Staffs were friendly and helpful, especially the bellboy (or security, idk), helped us a lot. Receptionist was also helpful, except the guy on night shift. He was kinda rude to us. We arrived at 6 AM, which I certainly understand that we can't check in right away. But as he said ”We have room available, but please come back at 2PM to check in”. His face was so serious so we didn't ask anything more. However, the staffs at the next shift was very friendly and lovely, so we had a nice stay. Room was ok and clean, with a nice mountain view. Breakfast was also good. Although we didn't have a good impression at first, Azure hotel is a good choice for you in Sapa :)

What a lovely stay. The hotel is classy and rooms had the cultural touch. The buffet breakfast was good especially the bread. The service provided was good too. There were many places in the hotel for photos. Will go again if not that the journey there is just too far from Hanoi.

We spent a wonderful, very comfortable night at the Sapa Vista Hotel overlooking the beautiful valley and rice terraces. Food and service is excellent, in house massage was amazing and the location perfect! We definitely will come back to Sapa but next time we will stay much longer to explore this beautiful location and kind local people. Thank you for the memories!

This hotel is an amazing place to stay. Relaxing, stunning views, and quiet area. The room is clean and the pool is nice (It fits well with the environment around it). The staff are friendly especially a woman at the front desk. What I was disappointed with was waiting for my food for a long time (I’m starving). I know they were really busy with a big group but they should know that there’s only a table with two of us at that time. They just let us wait until everything was finished with the big group. which took 3 hours. However, overall I would highly recommend this hotel as a place to stay.