Hotels Near Hẻm Victoria in Sapa

I'm writing this because I don't want you to feel the same way. You should definitely avoid this spa. Are the people who give good reviews a sakura? I don't want to give even one star. I received a set of steam sauna, herbal bath, and massage. [Good points] None [Bad points] - English is poor and explanations are difficult to understand.・He comes in while I'm changing clothes, and doesn't close the door properly.・I don't try to close the window even though it's noisy outside. Do you know the meaning of spa?・My lower body gets cold because the amount of steam in the steam sauna is small. ・Herbal baths are lukewarm. Herbal baths are supposed to be filled with hot water. It felt like it was about 37 degrees and it was getting colder and colder. I can't get enough hot water. On the contrary, it got cold.・During the massage while you are lying on your back, a warm pad is placed on your shoulders and lower back, but it is too hot. Even though I was given a towel, it was still hot and I was left with low-temperature burn marks for a while.・I'm not good at massage. It's too complicated. A woman with long hair. Just having my hair messed up on my head makes me feel very uncomfortable. Just touch the legs and body repeatedly in the same motion. It moves quickly and is weak. She's probably an amateur who doesn't know anything about massage. Moreover, during the massage, the woman's hair touched my skin, which made me feel uncomfortable.・Finally, your body will be wiped with a hot towel, but it will cool down quickly and you will be scrubbed with the cold towel, making it uncomfortable. And the towel was stiff and painful. - After the event, the woman leaves, but after changing her clothes, she returns and waits with a smile on her face, eager for a tip. Are you an *****? It's the worst anyway. I won't go there again, and the spa attached to the hotel is really bad.The hotel is also pretty bad. I want my money back. Even if I get paid, I don't want to accept it.

New 4 star hotel with great room view to central lake and mountain. Amazing top pool with hot water all time, the foot massage service on top floor is experience can be missed. Very nice staff, helpfull and friendly. We travel with car, then so convience cause the parking is free and onside hotel. Be sure come back one day.

Great location away from the hustle and bustle of the City Center. Had views of the mountains from the Bungalow and views of Fansipan during Breakfast. One of the best resort to stay in. Service Stuff were exceptional and polite in every way - helped out when we needed assistance and carefully explained when there’s a need to. Bellboys where at your service everytime you reach the lobby, reception stuff were always fretting you and ensuring you’re feeling at home. Stayed in the Sam Moc Bungalow away from the main building. Yes surely there were in convenience, but there were complimentary buggy rides around. Heated pool was crowded at the point we went, outdoor pool was freezing, it be in the mountain. All in all, We will revisit again if possible!

Location - The view is overrated as all the roads and constructions are in plain sight with tons of vehicle noise. Room - Terrible, we came back to our room full of ants and ant eggs that seemed to fall from the roof. To make it worse the room had been made up by the housekeeping. We got a swap of a new room but it was full of flies in the room itself and we had to use the mosquito swatter to eradicate the pests before we were able to fall asleep. Service - We need to call for the buggy service each time we need to leave our room for meals or to go for the site seeing as the room is an extended part of the resort. Each time we called for the service, we were told to wait outside the room (full of flies around), at times we waited for close to an hour. Crew - Best Crew award goes to the mosquito swatter, without it, we wouldn't be able to sleep in peace. The rest of the crew are basically just VERY concerned about whether we purchased the tickets for the attractions or have booked the transport to the city. Generally only recommend this place as a bed and breakfast instead of enjoying it like a resort.

The hotel is very clean, quiet space, open and beautiful view, the owner is very enthusiastic and thoughtful, the chef cooks very well, suitable for our family's taste, the only downside is that it is far from the market center. The commune is nearly 2km, so it's a bit inconvenient (this is not significant if you like to walk). I will come back next time.

I received a room upgrade service as a great opportunity for a beautiful view. Even though it rained, I had a great day with a beautiful view and I am disappointed. It would have been great if the weather had been nice, but even if it rains and is a bit cloudy Beautiful view and no communication in Vietnamese We did our best to provide the best service using English and body language. They helped me use the facilities comfortably. Breakfast is not a buffet style meal. They bring it to you when you order, so you can enjoy a variety of eggs. You can eat as much as you like without being heavy, such as fruit, yogurt, and rice noodles. I was able to have a refreshing breakfast with a great view. Best accommodation! Highly recommended if you go to Sapa :)

First I didn’t notice the location is 20mins away from the city, i paid 250k dong for 1 way (this is my mistake) 2- The view here was stunning! If you want to break a city life, this is a must! Super relaxing! For the food, the have a menu but don’t expect too much but still good. 3- The owner/staff are all nice, emailed them coz there’s typhoon in Taipei last few days before my flight and they agree to keep my booking till i reach there. The communication at this hotel was exceptional. It was 2 night stayed but I need to go back in Hanoi but sure i will go back again here with my husband. Thank you. ❤️❤️❤️