Serra e Mar

Guests appreciate the abundant, varied, and delicious breakfast with homemade choices. The staff offers impeccable, attentive service in a warm atmosphere. Consistently praised for cleanliness and well-maintained rooms.

I did not expect to be so disappointed with my night in this guest house when I met the owner who was my faith very friendly. But for that price, the service was really horrible. A bed as hard as a stone bench, pillows surely found in Emmaus. The water of the cumulus which is connected on the three rooms of the house so huge variation of pressure and temperature when taking a shower/ bath. The room was infested with mosquitoes, I spent all my evening and a large part of my night to track pests because I am allergic to it, I warned the owner who gave me an anti mosquito bomb before telling me that there were no mosquitoes in the house (Something that is false because having lunch with other guests they lived the same night and were very disappointed. They did not understand the notes of the establishment and made fun of those who had left such lies). The soundproofing is horrible also we hear the owner who watches the TV downstairs, the other rooms but also the dogs of the neighbors who screamed all night and cherry on the cake, wake up at seven o'clock by the parakeets of the owner just below the room plus the TV that did not work. A little ashamed to ask for a positive review when you have such a ridiculous establishment that only serves to catch tourists who want a typical homestay stay instead of the coldness of a hotel. Let’s talk about breakfast, not fruit juice but a brick of ice tea coming out of the lidl, which products mark see below. All in all, when the owner of the establishment accepted us and advised us on the visits to be made the next day, it was chiquement apprété with a set of jewel worth in the 1000/ 1500 euros. A bit ridiculous such a gap between the appearance of the person and the quality of service offered for the three rooms. For the same price, I would have had access to a 4-star hotel with a buffet breakfast and the calm we would have liked to have seen the standing of your slum. Thank you however for the advice, only thing to remember from this stay, the talent of tourist guide of our host but absolutely not to receive. To avoid if you wish a good night’s sleep and a good breakfast. When we allow ourselves to beg for a review we must be irreproachable, otherwise we are ridiculous. If I wasn’t a rat I would have asked for a refund:)