Above Blue Suites

I booked two nights two months in advance, at about 1,800 yuan per night. Later, I found that the room type I booked was fully booked, and other room types were almost all hard to find. I was glad that I got it. Unexpectedly, the room rate was only 956-1078 when I checked in, and there were rooms for every room type, but free cancellation was no longer allowed. I don’t know if Ctrip’s big data monitored me or the hotel was playing tricks; 2. Booking in advance was originally to lock in preferential prices, but unexpectedly, I lost nearly half of the room rate. Feedback to Ctrip, the Ctrip girl felt the same and said that she would immediately negotiate with the agent, either cancel the reservation and place a new order, or make up the difference for me. It has not been implemented yet (Ctrip said it would make up 170 yuan for me, but I didn’t accept it); 3. A few days before and after October 16, several nearby five-star hotels were only 970-1023 including breakfast for two. Two months ago, Splendour Resort was only about 1,000 yuan. I have always believed in value for money, and the 1800 Blue Shang must be better, but I didn't expect to be ripped off; 4. After checking in, I found that the quilt, sheets and pillows were all wet, so I turned on the air conditioner to dehumidify. The noise of the air conditioner was like a tractor, which made me sleepless all night. In addition, the sea breeze at night made the doors and windows shake constantly, and I couldn't sleep all night (did the hotel not know about these or didn't have a plan?); 5. I saw five employees in two days (two at the front desk, one for cleaning, one for maintenance, and one for breakfast delivery and may also serve breakfast). The front desk was reluctant to deliver a meal tray, and they kept talking for a long time, maybe the employees were too late; 6. There are 16 rooms in total. If they are fully occupied, theoretically there are about 40 guests, there are only four employees. How can the quality of service be guaranteed? All the staff have to go up and down the stairs, and the staff are tired of the hard work; 7. The bathroom is flooded, the faucet is rusty, and the door room cannot be opened (you need to hold the upper and lower handles with both hands and apply force at the same time to open it. The white handle has been worn black, which shows that the door cannot be opened for a long time), etc. There is a lack of manpower, so even if they are asked to repair it, they can't come, so they can only make do with it, and if you say one thing to the front desk, she can reply ten times; 8. When I went to the front desk to swipe my card the next day, I found that the 70-year-old woman was repairing the door lock of another room. It can be seen that the door lock cannot be opened is not an isolated case. The front desk is only three or four square meters in area, and there are still luggage piled up. People have to turn sideways when passing by; 9. For breakfast, there is a cup of coffee, a bottle of yogurt, two slices of bread, two eggs, and a few thin slices of meat. Two breakfasts are given a small bowl of chopped fruit. The next day, I asked for an extra fruit, but it was not added. Instead, there was an extra egg and a small piece of bread. 1800 yuan a night, but the breakfast was not enough to fill you up (was it to escape famine or to escape disaster?); 10. There was no restaurant, and breakfast was delivered to the room at the agreed time (but it was half an hour late, which was troublesome if you were catching a flight), but there was no table or stool in the room, and the legs of the table on the balcony were cast iron, which was impossible for a girl to move. After adjusting the angles, we finally moved the table into the room, but the ground was uneven, so we had to eat breakfast on the shaky table. The paint on the tables and benches is mottled and has been in disrepair for a long time. It is disgusting to eat and drink tea on such tables and benches; 11. The filter of the air conditioner is covered with a thick layer of dust. It is estimated that it has not been cleaned for several years (you can make up for other hygiene conditions yourself); 12. One bottle of water is provided per day, and an extra bottle of water is 2 euros, and the supermarket is 0.54 euros per bottle (the charging standard of a five-star hotel without service); 13. Two people are given one key for checking in, which is very inconvenient. If one person leaves early, he has to lock the door or wake up the other person to lock it; 14. The only selling point of 1,800 yuan per night is the sea view and warm water bath on the balcony, but the warm water is very salty. If it gets into the eyes, it will hurt for a whole day, and the salt water bath is uncomfortable all over the body; 15. On the third day, I stayed in a cliff hotel in OIA (Oia). The swimming pool and bathing there are all fresh water. The hotel near the airport also has normal fresh water. I don’t know whether Lan Shang itself has not handled the water quality well, or it is a municipal problem in the area of ​​Lan Shang; 16. A hotel in OIA costs 1,300 yuan per night, and its landscape facilities and services are much better than Lan Shang. Buffet breakfast, free water refill, timely service, clean and tidy; 17. Lan Shang has old decoration and slow service, why don't you know how to improve? Maybe it's hard to get a room in the peak season, and no one has business in the off-season, so it doesn't matter; 18. Lan Shang doesn't expect to have repeat customers, and in fact, there are probably no repeat customers, so they take advantage of every opportunity; 19. Lan Shang has no brand awareness or brand recognition, and all five employees are in casual clothes, like a family hotel in a rural area; 20. If possible, I have to choose a branded hotel when staying in a hotel in the future, with trained employees, standard services, and brand concerns.