Vedema, a Luxury Collection Resort, Santorini

My family and I had a wonderful time at the resort. The staff were great and very attentive. We really enjoyed the breakfast and the fact the hotel was located in a more quiet area of the island. I also want to recognize George from Blue Horizon Car rentals. George was very friendly , easy to work with and informative. He provided parking recommendations for every village we went to which was so helpful. I highly recommend using them if you need to rent a car.

Titanium Elite member here with extensive travel and a loyal Marriott guy. My stay was mediocre at best… Not only did they give me the worst possible room on the resort but it was almost like a diff level of service or atleast that’s how I felt. Maybe it was because I used points for a portion of my stay, which I earned by spending $$$ with Marriott brands. Upgrades were requested and they were available ( I searched the availability on the app and there were MULTIPLE other options)but my room was a Dorian suite here the loading dock with so much noise and loud talking from the staff it totally took away from relaxing in the room or early lazy mornings in the bed. Now, for the good, the restaurant staff at both breakfast and lunch and most of all at the onsite dinner spot were absolutely outstanding and the food was phenomenal. If doing it over I would choose another resort and spend less time in Santorini as well. I’ve stayed at a few Luxury Collection hotels around the world and have never had this level of service with a well earned status and my requests for upgrades.

We stayed there in September 2024 — excellent hotel - the food was very good, the suite was superb and the service was brilliant! We took the Aegean Suite and jt was beautiful - in fact, the entire hotel was really good - as far as service is concerned, i have not seen better service in any other hotel in Europe for a very long time — all the staff - whether it was the concierge, the reception staff, the cleaners, the people at the restaurant — all of them — professional, cordial, attentive - very good. Thank you to all the people in the hotel - please keep up the brilliant work that you guys are doing!

Tucked away really away from FIRA so each ride will cost you 35 Euros to town. Also, no one seems to know where the bus stop is. Got different answers including never took one. Guest service is poor. Breakfast and room cleaning service great. Overall find something else as this is NOT a luxury resort.