Anonymous User
July 6, 2024
The room is in a good location, but the room is recessed, so the view from the room is very limited. Moreover, the living experience is really terrible:
1. The hotel does not provide luggage service. This is my fifth time in Santorini, and this is the first time that a hotel does not provide luggage service. This means that we need to carry very heavy luggage up and down the cliff path! When we asked the hotel for help, the hotel asked us to carry it slowly! It is really too difficult for a mother and daughter who travel without a man
2. The hotel introduction is not in line with the facts. The hotel introduction said that there is a suite with a window and a kitchen, but it is actually just a small room with no windows and only one door in the whole room. The so-called kitchen only has a microwave, which is very different from the introduction. The bed is also very small, and it is very crowded for two people to sleep. The introduction says that snacks are provided, but there are none at all, and water is only available on the day of check-in. There was no water replenishment for the next 5 days
3. The toilet is very hard and poor, and the bathroom supplies are only shower gel and very cheap soap of very poor quality. The bathtub water is not changed. The outdoor bath towels got wet, and they would not change them for you the next day. They had not been changed for 5 days.
4. I booked 5 days at a very expensive price. After booking the hotel, I found that the price had dropped a lot for the same period of time.
To be honest, I have stayed in many cliff hotels, and this is the worst one
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