Hotels Near Charlotte Tilbury in Santa Rosa

We had such a wonderful stay and experience at the Flamingo From check in to check out everyone do so helpful . We had a lovely breakfast in their dining room and both waitresses sour soup attentive Food was fabulous Decorating and atmosphere was top notch I will definitely stay here again

We rented the King Suite with jetted tub. The room was one of the most spacious rooms we've ever stayed in, it made us feel like we were in an apartment. The room was neat and clean, and seemed well taken care of. Staff was friendly and efficient, check-in and check-out was fast and convenient. The breakfast room was well stocked, clean, and very pleasant to eat breakfast. This will be our go to hotel in Sonoma County from now on.

It was my pleasure to stay at the Hampton Inn Santa Rosa for the first time for one night March 27-28, 2024. A positive experience I hope to repeat. Compared to other Hampton Inns (and other hotels for that matter), I found two features of this property above average. First, the Fitness Center featured recently updated equipment including two ellipticals, two treadmills, stationary bicycles, and a rowing machine, and was thoughtfully stocked with towels and water. Second, the self-serve breakfast featured a variety of fresh whole fruits, cereals and breads, and hot fare including delicious scrambled eggs. My tastefully updated bathroom featured a strong hot shower and the rare ceiling exhaust fan. The only negative I noted: an overly skinny lineup of TV channels. The system mostly drove users to subscription-based streaming services. Such a shame to have such a nice large TV in the room but so few choices of channels to watch.

We booked a vineyard view room at a higher price, but when I checked in and went to my room it didn’t have one. I phoned the front desk and was told they upgraded my room, but this room had a lot of issues. One, it was not far from the pool which is under construction and there was constant beeping from heavy equipment. Other issues were that the AC didn’t work; I set it to 68 (it would not set lower) and the temperature of the room never went below 72. Furniture was dated and the top of the bench in front of the bed was peeling. The coffee maker didn’t work and one of the lights in the bathroom was out. Also, they charge a $45 resort fee and the pool wasn’t even available. The staff was nice, but $650 a night for this was way too high. I like the area, but will look for a better place next time we visit.

The location is convenient, the brand new hotel, the room is spacious, and there will also be a hotel breakfast, this price is worth it.

Very nice! Room was very spacious and clean. The bed was very comfortable. Would definitely recommend.

Stayed here one night after going to the Charles Schultz Museum. We were warmly welcomed and given room 320, a very quiet room with two queen beds. Linens and towels were very nice. Lighting very good in bathroom. Breakfast had good selections. Bed is high for me and I would have liked the room darker. The microwave light was bright! Bed was very comfortable. I would stay here again.

Came out for a weekend for wine tasting, shopping, and dining. We typically stay in/near Healdsburg but there weren't a lot of options that weekend so we were lucky to find the Hampton Inn & Suites-Windsor. The hotel is centrally located and we could easily get to Healdsburg, Geyersville, and Calistoga which was a huge plus. The rooms were up-to-date, clean, and had the typical amenities. Happy to see that the pool was open until 10 pm and was heated - we definitely got a lot of use out of it.

My husband and I experience the WORST stay of our lives here. What’s worse is the owners’ refusal to make anything right. Soon after we arrived and were hoping to relax next to the fire, a noxious odor began to infiltrate the cottage. We contacted the innkeeper, who came in and immediately agreed that there was a bad odor coming from the fireplace. She suggested changing to another cottage, which emitted the same noxious odor as the first cottage we were staying in. She said the fireplaces had recently been serviced. We think some harsh chemical was used to clean or service them. The innkeeper suggested that we spend our vacation time finding a cottage that didn’t have a smell, while she attended to other things. That should have been her responsibility. We ended up having leave the windows open all night along in December! We contacted the inn after our stay and they said they acknowledged that there was a foul smelling odor, but said “It's our sincere hope that our offer of a different cottage and the complementary wine will demonstrate our dedication to ensuring your future experiences with us are delightful and stress-free, in line with the visits you've had in the past.” They offered us a cheap bottle of wine to compensate for a cold, stressful, toxic night. The offer for a “different cottage” was no offer at all: we tried another cottage and it was just as foul smelling due to the fireplaces being serviced. And the innkeeper did not assist us with finding another cottage because she was too busy. This place used to be beloved to us. This experience has caused us to do further research in the Cottage Grove Inn business to see if we were not the only ones who has experienced this. We read reviews on various sites. Several guests have left negative reviews recently. Some of these complaints are very alarming, such as non-compliance with ADA rules, faulty smoke and carbon monoxide detectors that required a 911 call and a visit from the fire department, fraudulent credit card charges, poor management, customers feeling they were treated rudely by the manager, and an extreme decline in quality in the last year, charging more and offering less. It appears this business has undergone a change in ownership in the last few years, being purchased from its longtime owners. As returning and longtime customers, we (myself and my husband) feel that we have been disrespected and treated poorly. We hoped that we would be treated with more respect with an offer for a resolution due to this incident. We are reporting this Inn and its owners to the Department of Consumer Affairs and the California Department of Public Health. For your own health and well-being, we advise to stay away from Cottage Grove Inn.