Hotels Near California Indian Museum & Cultural Center in Santa Rosa

Came out for a weekend for wine tasting, shopping, and dining. We typically stay in/near Healdsburg but there weren't a lot of options that weekend so we were lucky to find the Hampton Inn & Suites-Windsor. The hotel is centrally located and we could easily get to Healdsburg, Geyersville, and Calistoga which was a huge plus. The rooms were up-to-date, clean, and had the typical amenities. Happy to see that the pool was open until 10 pm and was heated - we definitely got a lot of use out of it.

The hotel location is very good, it is very convenient to go to the Sonoma winery, there is a parking lot of $ 10, the swimming pool and the heated pool are great, the temperature of the outdoor pool in December is not cold at all

Visiting family and wanted to stay in Sonoma. Everything was so expensive, I found this BW in Santa Rosa. I used points to get a cheaper rate. Joel looks like it was a very nice motel back in the day. Larger than expected. Our room was in the back, and was clean and updated. It was fine for our overnight stay. Room had a smell when we walked in and had to open slider for fresh air. We discovered a little potion that overlooks pool. I was disappointed we hadn’t arrived earlier so we could sit out there. There were two lotion bottles, and one was half empty. Must of been left from previous guest. That kind of upset my husband.

Don’t listen to those old reviews. This place is totally renovated and the rooms feel brand new. Nice touches like a sliding barn door for the bathroom door, A larger TV, full length mirror, USB plug-ins at the base of the lamps, large showers, etc. Everything is modern and updated. On top of that the front desk staff are very helpful And friendly. They have done an amazing job at turning this Travelodge into a Wonderful place to stay.

Great location- right off the freeway. Right near Costco and other shops. We did not have breakfast or use the pool, but it was nice to have these included if we wanted. Quiet, room was nice and clean; as pictured in the photos. Shower was a step in, which we liked. Water pressure was ok, but lots of hot water. We were charged $10 for parking, which was fine, but the lot fills up very quickly and doesn’t appear that anyone is monitoring the lot. Staff were decently friendly; they didn’t really say hi to you when you walk in, but we’re helpful if you needed something. Overall, we would stay again.

The location is convenient, the brand new hotel, the room is spacious, and there will also be a hotel breakfast, this price is worth it.

My husband and I experience the WORST stay of our lives here. What’s worse is the owners’ refusal to make anything right. Soon after we arrived and were hoping to relax next to the fire, a noxious odor began to infiltrate the cottage. We contacted the innkeeper, who came in and immediately agreed that there was a bad odor coming from the fireplace. She suggested changing to another cottage, which emitted the same noxious odor as the first cottage we were staying in. She said the fireplaces had recently been serviced. We think some harsh chemical was used to clean or service them. The innkeeper suggested that we spend our vacation time finding a cottage that didn’t have a smell, while she attended to other things. That should have been her responsibility. We ended up having leave the windows open all night along in December! We contacted the inn after our stay and they said they acknowledged that there was a foul smelling odor, but said “It's our sincere hope that our offer of a different cottage and the complementary wine will demonstrate our dedication to ensuring your future experiences with us are delightful and stress-free, in line with the visits you've had in the past.” They offered us a cheap bottle of wine to compensate for a cold, stressful, toxic night. The offer for a “different cottage” was no offer at all: we tried another cottage and it was just as foul smelling due to the fireplaces being serviced. And the innkeeper did not assist us with finding another cottage because she was too busy. This place used to be beloved to us. This experience has caused us to do further research in the Cottage Grove Inn business to see if we were not the only ones who has experienced this. We read reviews on various sites. Several guests have left negative reviews recently. Some of these complaints are very alarming, such as non-compliance with ADA rules, faulty smoke and carbon monoxide detectors that required a 911 call and a visit from the fire department, fraudulent credit card charges, poor management, customers feeling they were treated rudely by the manager, and an extreme decline in quality in the last year, charging more and offering less. It appears this business has undergone a change in ownership in the last few years, being purchased from its longtime owners. As returning and longtime customers, we (myself and my husband) feel that we have been disrespected and treated poorly. We hoped that we would be treated with more respect with an offer for a resolution due to this incident. We are reporting this Inn and its owners to the Department of Consumer Affairs and the California Department of Public Health. For your own health and well-being, we advise to stay away from Cottage Grove Inn.