Hotels Near Mariscos El chino in Santa Maria Huatulco

Our room was NOTHING like the photos or descriptions on the website. This place is a dump. The pool was OK.... if not a bit dated, chipped. But the room was so old and falling apart. The pics will speak for themselves. Cheap and ancient fixtures. Leaky plumbing. Room just fit the bed. Only 1 sheet on the bed....no covers. A/C won't cool below 25.5C. No safe as promised. Latch to patio is very much not secure. You have to lift the door to get out because it doesn't fit. Service at pool is almost non existent. Breakfast was OK, but other items on menu priced beyond the nearby nice places. The beach club is a joke. The pool there was murky and the beach is where all the boats are moored, so you swim among the boats. Go somewhere else. The Canadian Resort across the street and the Castillo de Huatulco looked so much better, and so did the holiday Inn, if you want to stay in this area. Otherwise the other side of the marina is better, but beach was crowded, but calm for swimming.

Quaint and colonial hotel, in the heart of Santa Cruz. Had a loft style room, very spacious, with a bar fridge, 2 flat screen tv, one in the living room, and one upstair. Breakfast was included from 8am to 11am, I had omellets every day, made to order, with a variety of sides. The staff behind the workstation go beyond to serve you, plus the servers. The pool was amazing, with patio lounge chairs and sun umbrellas. Everything is close by, restaurants, Chedauri, and Chahue Beach. I would definitely stay again at Villablanca. Met some wonderful people from Chilliwack, London, Markham, and Saskatchewan.

We checked in the hotel at 3 PM parking our rental car straight from airport no stops to their parking. Which is a lot behind the guard booth with the gate that goes down and up by a security guard who questions and then allows you on the property and tells you where to park. The night we check in our air-conditioning goes out. It’s mid 80s at night with a tropical storm pouring rain. So we had to **** all doors & windows, meaning zero air flow. Next morning we go downstairs and tell them of the problem. They sent 2 different teams of people to fix it to no success. We advised him we will be leaving the property and when we come back later this afternoon if it wasn’t fixed we were ok with changing the room. We walk out to our car to our surprise was damaged in the parking lot. Not by a car but looks like a cart or something hit it. There is an employee/work entrance where I saw all types equipment being carried between cars yo the door. Wise they will look at their cameras. Come to find out that the cameras do not face their parking lot on their property. Even though there is a bar, a restaurant and an employee entrance and work area entrance. Their told us cameras on face the security booth to let you into the parking lot and the front of the hotel. Returning to the hotel and changing our rooms from a king-size bed to a queen size bed which is a $40 difference tonight. That was not refunded back to us, so we were charged for a more expensive room that we were in one night. The 2nd and last night in the second room we noticed the floor was completely wet in the bathroom and figured maybe they had mopped before we came in. We were wrong also wrong. We dried the floor and later that night going to the bathroom both of us nearly fell to the ground because the floor was soaked again. The roof was leaking. Not in one location but all over. The queen size bed mattress was broken literally broken down. To the point if you were within 3 inches to 4 inches away from the edge of the bed the mattress would just roll you off the bed. That morning we informed them will be checking out of the hotel due to one night at a room with no air conditioning, Iour rental car was damage on their property and then taking no accountability, and the third night let’s just call it a wet room with a broken bed. They refunded the other four nights we had scheduled, but would like to give us back the difference for charging us for emergency room the one night. Seven restaurants on their property however we couldn’t get guacamole and took over 1hour 30 minutes to figure out they have frijoles. I asked for a manager everyday as I know the people working the counter we’re not able to fix these issues. We weren’t able to have a conversation until 1 week later after calling daily. This provider gave me $15 worth of credits for my troubles. WOW way to make your customers fell appreciated🏆

The place was fantastic, and we had one of the best stays of our lives. We are very grateful to the Adventure Club, and especially to teacher Karine, from whom we learned a lot and who always kept us motivated.” Fantástico lugar pasamos una de las mejores estancias de nuestras vidas, agradecemos mucho el club aventuras y en particular la maestra Karine que mantuvo y aprendieron mucho de ella.