Four Seasons Resort Rancho Encantado Santa Fe

Be advised. There is currently a large scale expansion project going on. The noise and pounding is unbearable and permeates throughout the entire building. If you are looking for peace and quiet, this is NOT the place. Also the service level is about the same as the Holiday Inn, in other words, it is terrible. It takes 10 requests to get some ice sent to your room. This is the absolute WORST Four Seasons I have ever stayed at. Maybe the last.

We stayed for a glorious four nights last month, loved it and can't wait to return. The casitas are lovely, comfortable and spacious, and the whole property feels like it fits in perfectly in the desert setting, as Four Seasons often do. We had breakfast at Terra every morning and food and service were always excellent, with a special mention for Estrella for providing wonderful and warm service to start our day. The food was also fantastic, and I am still dreaming of those blue corn pancakes. We had a wonderful and quiet dinner there one evening as well, where food wine and service again were exceptional. We used the hotel shuttle just about every day to drive us into town near the plaza or Canyon Road, and enjoyed chatting with Elijah and the rest of the drivers. We visited the spa every afternoon and loved the private courtyard sauna and hot tub, it was a great way to wind down before dinner; to sit in the courtyard under the sun and listen to the birds chirping. Overall, we can't say enough good things about it and look forward to coming back.

Overall, it is what one comes to expect with a Four Seasons. The property, the room and staff all met or exceeded expectations. However, we did have a couple of minor issues. One with the front desk not following through to notify the shuttle driver of where to pick us up, resulting in wasted time for both him and us. Secondly, the restaurant was a bit hit and miss on both food and service. But, we would definitely return.

Fantastic trip for a girl's spa weekend. Everything was exceptional -- only flaw is that the wifi and cell service is spotty at best. However, if you are going to unplug and rewind -- that can work in your favor! Forced us to truly step away from everyday lives and just relax. Hotel staff is fantastic! Friendly, helpful and kind. Beds are to die for! Food was incredible. Definitely go back!

Situated remotely outside of Santa Fe, the Four Seasons Rancho Encantado is, at the risk of using an overused word, an oasis. The property is not a hotel, rather guests stay in casitas situated throughout the wonderful resort grounds. The casitas are lovely and provide guests with a sense of privacy that is not often possible in a traditional hotel. Beautiful properties can be found in many places, but as you would expect, separating the Four Seasons from other beautiful properties is a team that is absolutely and steadfastly committed to the guest experience. We had some issues with our room during our stay that would have normally negatively shaped my perspective of a property, but after bringing these issues to the attention of the team, they demonstrated a commitment to not letting those issues ruin my family's stay. They addressed the issue with the room to the best of their ability and then went above and beyond to make sure we left our stay with a sense of joy. Candidly, I don't believe I've ever seen this level of commitment to guest happiness. To go into specific detail about all of the efforts the team made would make this review way too long, but suffice it say that the team redefines what it means to provide an outstanding guest experience. As to the specifics of the property, Terra is a wonderful restaurant, the attached bar is lively yet comfortable, and the fitness center and pool are terrific. Try to look for offers that include food and beverage credits, because off-site dining options entail a decently long drive.

Beautiful hotel. The private adobe style rooms are beautiful. Overlooking the mountains. The pool is fantastic. Perfectly temperate. Lobby and bar and restaurant are all fantastic. Not too far from downtown Sante Fe- need a shuttle or car. This is really one of the most well appointed and gorgeous hotels we have been to. We did the hike around the property and had a guide who was super cool and local. Lots of fun. Highly recommend!