Courtyard Santa Fe

Although being old it has been reasonably updated. There isn't much near to the hotel, but it's easy access to a main avenue. When I checked in I was rushed through the process like if there was lots of people behind me... but no just me so I'm not sure why the front desk was in such a hurry. Also I wanted to use the safe at the front desk but they didn't have the 2nd key so the put my valuables in the managers office, so not quite the same as next day it was a bit hectic as the staff was figuring where were my valuables. In the end all worked out.

This was a very enjoyable experience. We had a slight issue with our shower and someone came by our room within 10 minutes and had it fixed. The pool and hot tubs were great. I would definitely stay here again.

Weekend getaway to Santa fe,first time visiting. Staff were friendly and helpful,Desiree provided dining suggestions and places to see.Shuttle service downtown was wonderful Only suggestion, wish you could pay cash for purchases at the bistro

We recently traveled to Santa Fe to play some golf and escape the Arizona heat. As a long-time Titanium member and loyal Marriott customer, I reserved a room at this Marriott, expecting the usual perks such as a warm welcome, early check-in, late check-out, and room upgrades when available. I had arranged for an early check-in at 10 AM through the application. Upon arriving at the hotel at 9:56 AM, we approached the front desk. The manager was present, working on a computer, and a young lady asked how she could assist us. I explained that we were a few minutes early but would appreciate getting into our room to drop off our luggage and golf clubs. Immediately, the manager interjected, stating that a king room was not available. His tone was not courteous but rather perturbed, as if we had done something wrong. I calmly asked when a room would be available, and he responded that it would not be for several hours. Despite having booked a king bed and Marriott allowing early check-in, this was the response we received. When I mentioned that this would not work for us, he abruptly offered to cancel our reservation. Shocked by his aggressive demeanor, especially towards a loyal customer, I asked for clarification, and he confirmed he was canceling our reservation. I was taken aback by his hostility and lack of professionalism. I intend to address this issue with the hotel management and Marriott corporate, as this experience was unlike any I have had in 25 years of traveling and staying at Marriott properties worldwide. Ultimately, we ended up booking a room at the Hilton.

We recently stayed at the Courtyard in Santa Fe, New Mexico, and had a wonderful experience. The hotel has clearly been updated, and it shows in every aspect. The indoor pool, complete with two hot tubs, was a highlight of our stay—perfect for relaxation and family fun. The grounds of the hotel are beautifully maintained, providing a pleasant atmosphere. Its location is very convenient, with easy access to restaurants and shopping nearby. The staff were exceptional, always friendly and attentive, making our stay even more enjoyable. Our room was comfortable, with beds that ensured a restful night's sleep. Overall, the Courtyard Santa Fe offers great amenities, beautiful surroundings, and excellent service. Highly recommended for anyone visiting the area!

It's overall an older building and very standard hotel room setup but nice. The lobby has been recently redone and is nice, rooms are standard fair but solid, pool is on par with others and the kids had a great time in there. Based on the location (Santa Fe in general and being out of the city center among MANY other options) the price is maybe slightly high but it's solid.

Clearly a franchise operation! Had booked a king room but was downgraded to queen - hotel overbooked and since I am a retired Marriott executive with lifetime Gold status I was moved. I have travelled to 12 countries and over 200 cities, and have stayed in over a 1000 Marriotts but this is a first. Front desk (Pablo) and Andre (GM) were most courteous but made no effort to accommodate me in any way. RULES ARE RULES! I don’t want to sound entitled but sometimes you can reward and recognize 32 years of Service to the company. Rooms are newly upgraded and very comfortable but the grounds and building need assistance.Hotel meets minimum Marriott operating standards.