Hotels Near Tenerife Guided Walks in Province of Santa Cruz de Tenerife

Friendly and helpful staff, clean and in a great location in Las Americas. The sea view room is extraordinary. Many breakfast options. For me the top

The hotel is very comfortable and comfortable and it is very comfortable and comfortable. The hotel is very comfortable and comfortable and the hotel is very comfortable and comfortable . The only negative point would be that at 8 a.m. we can book the bathroom handcuffs with towels and see the same empty but obviously occupied hours ... They should put some order in related to this.

Arrived at the hotel was put in room B2 ground floor. No windows only one door that opens onto a patio right opposite a gate that leads onto the street, not very safe feeling as anyone could walk in. Room smelt like hot sewage, cracked tiles in the kitchen area, stains and hairs on the bed sheets and air con remote was no where to be found. Went and complained at the reception desk and they said there wasn’t anything they could do until the morning and they require 20 euros for the air con remote! Me and my partner went out for dinner as it was getting late and when we came back and entered our room again the smell was 10x worse! I went back to the reception desk where the same receptionist stated he can’t do anything for us sometimes it just smells. Extremely disappointed! After sitting in the room for 20mins I packed mine and my partners stuff and walked back down to reception. I said I refuse to sleep in a room that smells like hot sewage, is dirty and has multiple broken things in it and if there was nothing they could do I would want a refund so I could go stay elsewhere. The receptionist then gave us a new room and new room keys but stated we may have to move again the next morning, No map or anything to find the way round it’s like a maze!! Once into our new room now being around 1am we went to sleep. At 2.30am my partner was woken up by 2 men letting themselves into our room!! Horrified we jumped out of bed and the boys ran out of the room, the hotel had given them keys to our room and told them that’s where they were staying!! The next morning I went down to reception and spoke to a lady, didn’t get her name but I believe she is head of customer service. HORRIBLE woman, we explained our situation, how dissatisfied we were with the first room and how awful the smell was, then explained how disgusted we were that two men were let into our room in the middle of the night while us two girls were vulnerable and sleeping and how our first night and morning of holiday has been taken up trying to sort out the room situation. She stated it was our fault the guys were let into our room as they had paid to stay in that one (me and my partner completely unaware that someone else was booked in the room) She said there’s no smell in room B2, it’s our fault for complaining! Blamed us for absolutely everything and said we should be happy we don’t have to pay for the upgraded room they put us into! No understanding at all! Then had breakfast after sorting out the rooms, sadly this was also awful! Stone cold food, stale cereal and mouldy food!! Don’t ever stay here!! Couldn’t recommend it any less!! Awful hotel and useless receptionists!!

The hotel has a great bed. Kitchen with household appliances. but the best the jacuzzi q is very big. the pool is also very good. Breakfast was 10€ separate, and I thought it was okay. Generally Recommended. The only thing we didn't like was that we left a bag with clothes and instead of calling to warn her to get out of the bag and there was no way to recover all the contents of xq was already mixed with other things

The aparthotel is located on a hill, far from bars, restaurants, discos and other entertainment venues, the ocean is 25-30 minutes walk away, depending on how fast you walk. But in our case it was not a problem, we deliberately chose an accommodation in a quiet and peaceful place and ”with views”. The views from the room terrace - the terrace is huge, larger in area than many rooms in Tenerife - are really beautiful. The room itself is designed for a maximum of four - there is a kitchen-living room with a fold-out sofa and a bedroom with a huge bed. The bed mattress is hard, the blanket is heavy. The kitchen area is equipped with all the equipment: drip coffee maker, toaster, microwave, refrigerator, kettle. There is no dishwasher - aparthotels in France spoiled us a little. Nearby, within a 10-minute walk, there are three supermarkets. There is a bakery shop on the territory of the aparthotel, so you can buy fresh bread, straight from the oven, right here. The complex itself is quite large and multi-level - there are elevators on the territory, but to get to the hotel even from the nearest bus stop you always have to go up. It will be inconvenient for elderly people and families with small children.

The room is large and the view is very good. Breakfast can be eaten until 11 o'clock, and it is very rich. The service attitude is very good, and the facilities are very complete, reaching the 5-star level. The theme of the dinner buffet is different every day, with live music

First visit to a Hard Rock Hotel and it met my expectations. Hotel is in a small resort, which we were aware of so we had a hired car for the duration of our stay allowing us to visit bigger resorts as and whenever we wanted. Had to pay €12 per day to use hotel car park. We usually stay in 5* at Playa Del Duque and have never had to pay to park. HRH is a money spinner, we were half board and found drinks were expensive. Lunch at Constant Grind also expensive albeit really great quality. Lots of entertainment throughout the day and evening, some better than others. Room was great - we were in a gold suite and can’t really fault it. Breakfast and dinner in the buffet was manic! Very very busy and like a school canteen, food was generally of good quality, however in the evening it wasn’t a relaxing and enjoyable experience. It was a case of eat and leave as soon as possible. Would I return? Probably not, however it seems lots of guests were returning customers.

The restaurant has been renamed and revamped. The gym is brilliant and the air conditioning was very welcome by the end of my workout. The wicker furniture on the Ocean Breeze Terrace needs replacing but does not detract from the overall experience. Some of the entertainment on the Ocean Breeze leaves a lot to be desired as mentioned by a lot of our family and friends. The gardens were the perfect place to hold our Vow Renewal Ceremony and the staff were utterly brilliant, friendly and welcoming. We couldn't have asked for a better venue for our Vow Renewal or a better holiday. Many of our guests were crying when they had to go home. The pool is inviting and the pool activities were great to watch and take part in.

Very conveniently located for walks. Staff at reception are very helpful providing lots of advice on walks and things to do. Several walking paths start at the hotel itself. The gym and spa are very well equipped. The restaurant breakfast is fresh tasty and healthy- there is a a la carte breakfast menu with various eggs cheeses sausage options as well as a buffet of fresh bread, fruit, nuts, spreads , cheese sausages etc. The chefs are amazing- the a la carte cooking is top notch ! The rooms are very comfortable and serviced very well each day. The hotel stocks Reverón wines which is owned by the same family who own the hotel - the wines are high quality and very reasonably priced , it is worth touring the Reveron vineyard that you can take a long hike to from the hotel. This hotel is right for those who want to do walking and appreciate nature and good food - not the type of place for a noisy party animal holiday. The roads leading up to the hotel are very winding and we did not like driving on them in the night so made sure to be back at the hotel by around 6:00 pm each day. It would be nice to have more English language options on hotel TV as well football channels like sky sport.