Hotels Near Ghid Tenerife - Office in Province of Santa Cruz de Tenerife

Beautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers. My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs). Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach. I really enjoyed my stay here and will definitely revisit in the future!

The hotel has a great bed. Kitchen with household appliances. but the best the jacuzzi q is very big. the pool is also very good. Breakfast was 10€ separate, and I thought it was okay. Generally Recommended. The only thing we didn't like was that we left a bag with clothes and instead of calling to warn her to get out of the bag and there was no way to recover all the contents of xq was already mixed with other things

I went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.

First visit to a Hard Rock Hotel and it met my expectations. Hotel is in a small resort, which we were aware of so we had a hired car for the duration of our stay allowing us to visit bigger resorts as and whenever we wanted. Had to pay €12 per day to use hotel car park. We usually stay in 5* at Playa Del Duque and have never had to pay to park. HRH is a money spinner, we were half board and found drinks were expensive. Lunch at Constant Grind also expensive albeit really great quality. Lots of entertainment throughout the day and evening, some better than others. Room was great - we were in a gold suite and can’t really fault it. Breakfast and dinner in the buffet was manic! Very very busy and like a school canteen, food was generally of good quality, however in the evening it wasn’t a relaxing and enjoyable experience. It was a case of eat and leave as soon as possible. Would I return? Probably not, however it seems lots of guests were returning customers.

My Mum and I stayed at the Ritz-Carlton for 4 nights as part of her birthday celebration and it was perfect! The rooms are so comfortable and the bedding is sublime! The team who work there are so fantastic - nothing is too much trouble and ever so helpful. There are beautiful towels by the pool which don’t slip down and you get two as standard so not everything is wet when you get out! There is even suncream at the pool so you don’t have to bring your own! Wifi is brilliant throughout the hotel. Cocktails are beautiful, about 17-18 euros each but worth every penny! Absolutely delicious. My only criticism was the lack of food choices in the hotel by the pool - not a huge amount to choose from, very fish based (I don’t eat fish) and the service was a little slow for drinks but that could be the time of year. But there was fabulous popcorn cones and fruit kebabs which were shared in the morning which was great. When planning you’re trip, just be aware that there is nothing around without a taxi from this hotel - there’s some lovely local places nearby but you will need to get in a taxi. The beach area is incredibly well set up - the little train takes you there, there’s a full bar and restaurant, toilets, suncream and sun loungers. Overall it was a brilliant stay and would recommend the hotel for sure - would be even better once the refurbishments are done and there are a few more pools and the restaurant with a view is open again! Thanks for a lovely stay!

Appartement très bien équipé et très agréable, idéalement situé à Puerto Santiago, au calme mais dans le centre de la ville et à 2 pas d'une plage de sable

Extremely quiet area infact quite boring If you haven’t thrown your towel on a sunbed by 9am you won’t get one until after 5pm Food repetitive goat and bird salad not for us Restaurant is loud, manic absolutely no ambiance We went in every night and ended up eating out Definitely not a short walk to the beach, we never did find it !! Very expensive holiday almost 3k for one week half board. Then meals out on top of that. Hotel itself though is spotless and our room was very nice (deluxe sea view) Bed was very comfortable Check in a very long process Entertainment night time good we watched it from our balcony. Pity about the sun bed hogs, they were even putting their towels out one morning in the rain !! A lot of sun beds with towels on but no one in them. Plus side they have a separate smoking area so you are not breathing in second hand smoke. The area is extremely hilly and we are fit but after 4 days I was sick of climbing hills to go down them to climb another and so on. Definitely not suitable for anyone with mobility issues unless you are not going to leave the hotel. Was really looking forward to our holiday especially as the reviews are so good but we just didn’t find what others obviously did.

We stopped here for lunch a couple of years ago and had always planned to come back for an overnight stay. COVID-19 put paid to that last year but the Hotel kept our reservation open and we finally made it this week. It is a beautiful boutique hotel in a small town at the foot to El Teide. Perfect for exploring the Teno mountains, Saintiago valley and El Teide itself. The staff were so friendly and helpful and despite having to wear masks, their smiles shone through and made you feel immediately at home. Our room was a decent size with a lovely bathroom. After a long days hiking I certainly appreciated a soak in the bath rather than a walk in shower. The breakfast buffet covers all the usual options and tevening meal menu was small but varied with interesting choices. The Friday evening Hake was a particular highlight alongside the cold cauliflower soup. The staff asked if I wanted mine warm, perhaps sensing that cold soup is not a particularly British thing, but I wanted to enjoy as the chef intended. All I can say is perhaps cold soup should become a particularly British thing. The wines were local and the size of the after dinner brandies would have won the approval of my mum. It is a great place to stay and if you want to see different aspect to this amazingly varied holiday island then please consider this place as a luxurious base camp for onward exploration

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.