Guest User
November 11, 2023
The hotel is perfect as an experience, it deserves the five stars, I love it, large and super quiet rooms, high-level decoration, nice business hotel rather than a family one. Varied buffet breakfast, excellent restaurant. All staff friendly and professional. It only has two weak points in my opinion: 1. The location, the place does not seem safe to walk through the surrounding streets at night, you necessarily have to leave and arrive by Uber, taxi or rented car, there are no usable cafes or restaurants in some How many blocks around. There is nothing the hotel can do against this, but I recommend having Uber or InDrive installed on the cell phone. 2. In the bar on the 20th floor they play reggaeton at full volume, being a high-end hotel, they could play music with a little more class so that the whole atmosphere is harmonious, with the spectacular view from there and the possibility of Enjoy it in the heated pool. Outside of those two things, everything is excellent. The best value for money you have seen in Santa Cruz. Highly recommended.
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