Guest User
July 7, 2024
We booked our weekend in September of 2023 for the weekend of June 21-23 2024. We paid in full in September thru Guest Reservations/Priceline. We arrived on June 21, we were told our reservation had been canceled, we never received a cancellation notice. Sandwich Inn and Suites manager REFUSED to show us the cancelation on her computer, would not print cancelation, gave us no reason for cancelation and was extremely rude. Our weekend was ruined with no where to stay. We contacted Guest Reservations/Priceline, they said they never received cancelation notice either, they reached out to Sandwich Inn and Suites who refused to cooperate. So Guest Reservations/Priceline said they could not refund our money because the cancelation was on the last day of booking. WE NEVER CANCELED !!!!!!! We asked Priceline to forward us the documents showing any cancelation notice sent to them from Sandwich Inn and Suites or from Guest Reservations/Priceline to us , they never produced theses notifications--they never happened We lost all our money $680.25 because of The Sandwich Inn and Suites We are reporting fraud. Never use Guest Reservations/ Priceline to book anything and never go to Sandwich Inn and Suites.