Hotels Near Ebenezer Baptist Chapel in Sandwell District

Best Hotel ever ,reasonable price ,great people great services,staff is so friendly ,breakfast also yummy..Rooms are so clean ,i had great time there.

The hotel was nice enough and the staff very friendly, the room itself was fine but there were bulbs missing in two of the lamps and another was broken. The bathroom was was good but the floating toilet did sound like it was falling off the wall when used. As the location was next to a few drive through restaurants the noise levels were quite load that side of the hotel, the other side might have been fine. If you can stay here as part of a deal then I would recommend it but not at full price.

Let me start by saying I usually stay at The Village hotel but decided to give this one a try. This hotel as air con, the Village hotel does not. The location is great just off the M5, everything is easily accessible I booked a twin room, the beds were so comfortable as you would expect with a Mercure hotel. The room was decorated to a high standard and had everything you need to be comfortable. The only negative which might affect some people's stay is the bathroom, it has a mixer shower so the pressure of the water was very weak. I did speak to reception who informed me that in the near future this will be changed. The breakfast was delicious, if you want poached eggs just ask, they are happy to please. This is my now place to stay when visiting family in the midlands. Shout out to Gerry on reception who goes out of her way to make sure you have the best stay, she is a superstar! FYI in the Privilege room- you get a mini fridge and bottled water/juices and a modern shower rather than a mixer tap shower

Shane was really helpful in suggesting food and drinks and it was a nice, relaxed environment at the bar for our food. The food was well presented and tasty. The superfood salad was really nice. Definitely have the extra chicken. The desserts were also excellent. Sticky toffee pudding and chocolate brownie were also great. Would recommend it for a relaxing drink and food. Great service. Shane and Jessica were really nice.

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

The hotel is amazing We have encountered a payment issue with their hotel supplier ( hotel beds ) however Trip staff helped to solve the matter promptly .

There is so much to unpack here when it comes to Selina Birmingham. Never again am I staying at this hellhole of a hotel. For a name like Selina, the hotel sure is nightmarish to stay at. It's shameful that the hotel shares the same name with my non-biological/cosplay partner. There is no breakfast but at least, the bedding, the pillows and the duvet are comfy (but most likely due to the fact that I’m tired) and the wi-fi is decent. Unfortunately, this is where the compliments stop, especially when the dorm rooms are so dark, you have to turn on the flashlight on your phone in order to see. Not to mention, there is no television in the room I was staying in. To make matters worse, the dorm room is cold, coupled with no heating. I honestly don't mind the cold most of the time but the room temperature is too cold for my liking. Speaking of the ground floor, the Korean receptionist told me that I'm not allowed to eat my food at a table at the cafe and told me to climb the stairs all the way to the third floor in order to eat my food. It isn't fair, considering the receptionist with the short, dark hair tends to allow me to eat my food at a table at the cafe during the very early hours of the morning. I eventually lost my patience and yelled at the Korean receptionist. It's rare when I lose my patience. I threatened in a growly voice with, ”I suggest you fill the pot noodle to the top with water unless you want a scathing, negative review to be blasted on the radio for everyone to hear?”. Finally, she got the memo. The rooms, bathrooms and toilets and facilities are unsanitary (for example, there are biscuit crumbs all over the bed sheets. I didn't know until I got out of bed), the entire hotel itself is not accessibility-friendly as if the lack of a lift and the staff not being accommodating towards disabled people such as myself isn’t of any indication, the kitchen and the kitchen equipment on the third floor are dirty, there is no hot water in some of the bathrooms within the dorm rooms, the bathrooms and the dorm rooms are shared (therefore, there is no privacy), the lights keep turning themselves off if you’re idle (I’m more used to turning on and off the lights on my own accord), you need to pay £10 for a padlock which is complicated for disabled people and the list goes on. The toilets, bathrooms, kitchen etc are just as dirty as Badea Faulkner and Olive Allison Brown from the Avanzar House in Middleton, Manchester not cleaning up after themselves. And don’t get me started on the staff being problematic. They aren’t very useful to the point where I had to shout at them due to their language barriers and them not listening to me, let alone understanding me. This is troubling for autistic people like me. Never in all my years have I encountered such frustrating hotel staff members. Compared to the other hotels I've stayed at in the past, the hotel staff in these hotels were never infuriating. If a lack of staff doesn’t tell you the appalling

Booked from a friend's recommendation and was very happy with my stay. Check-in was easy and treated by some nice staff. The rooms are massive and very nicely decorated, showers nice and warm with great pressure. Bed was very comfy, and everything was clean. Room was a bit hot with the windows open but they do provide a fan (Mine had some writing on it saying it belonged to Rachel and said not to move), but I am very glad someone had as it helped massively. For the price with breakfast and parking, you really can't beat it.

We stayed here last night and I wasn’t impressed at all . Firstly we had phoned up to ask for a room with a bath , as I have fibromyalgia and we never stay anywhere without a bath as it helps me go to sleep easier . We was promised our room had one . When we arrived we realised our room had no bath . Asking to be swapped to a room that had one at reception, we was told the hotel was completely full , they had no staff to change the room and so we had to stay in the room we had been given . Down stairs in the reception area and bar is quite modern and nice . Our bedroom was we equipped with a fridge , kettle and iron board , but the decor was very dated … a room that looked to have been attempted to have been modernised on a low budget . Wood chip type walls were still a feature and the toilet , which was a separate room , was grubby and looked unclean . The room also smelt of cat wee , I have no idea why , but it did . The bar was extremely short staffed and we felt very sorry for the one bar staff that was rushed off his feet . We couldn’t even have a coffee before we’d went to our room , totally understandable from the bar staffs point as he was so busy he’d turned the machine off , but from a hotels point if view it was poor … you desperately need more staff to accommodate the large hotel you have . Not having a bath left me with a restless night , with little sleep . The breakfast was good though , definitely a plus point . I didn’t like that there was signs asking if you’d paid your parking as hotel staff wouldn’t inform you of the charges what happens to those who can’t read ? A nice £100 fine is what they’ll probably get … come on novoetel , you need to tell and warn your guests , you have that responsibility to look after them . This hotel is not very friendly for people with conditions , All in all I don’t think we’ll be staying in a novoetel anytime soon , it wasn’t the best .