Guest User
June 29, 2024
So, to begin, let me say that a plus side, the room does look nice. You would think you will have a great stay. HOWEVER…. First off, parking is trash. They have very little parking in the front, side parking and back parking is always full because of the bar. Speaking of the bar, it’s literally right below the bedrooms. Music is playing till 2am, and I mean playing loud. They do however provide ear plugs so that’s sweet of the (Sarcastic Voice) The pictures that you see, some are accurate and some are not. I approached the front desk and he (Some dude with a goatee) confirmed the pictures haven’t been updated. Oh and wait till you look at the cart they have to load your bags…I’m surprised I didn’t get tetanus.😂 Here’s the kicker! I paid full price over $800 for three days through *******. I knew what I was paying so that didn’t shock me. What did shock me was that Hotel Kilbourne literally tried to charge me another $800 after I was back home. Then they tried to blame it on ******* but it shows through Capital One that it definitely was the hotel. Luckily Capital One has my back and is disputing the charges. Moral of this story, pay attention to the 1 stars on these reviews. This place may look nice and even somewhat feel nice when you walk in but I assure you, you’re going to have a very bad experience with this place. Just find a cheap hotel somewhere cause you will more than likely enjoy that than Hotel Kilbourne.