Guest User
August 16, 2023
If you love cockroaches and tarantulas in your room and rude staff, this is the place for you. We had such an unfortunate experience at La Tigra Rainforest Lodge. I experienced less insects in my accommodation when I was camping in a jungle in Colombia. My two friends and I were so looking forward to our rainforest lodge experience (which we had booked months before arriving), but we were treated poorly by the staff, given a room that isn’t even listed on their website, and ended up with cockroaches in our bags from our room. On the La Tigra website, they describe their “10 rustic tent cabins [which] are located on raised platforms with ample balconies”. They don’t, however, describe the *very* rustic cabin that we were given (and we are people who camp and are not needing luxury accommodations). Details are below: - Room #3 (toucan room) - #1 and #2 would also be similar - wooden cabin with small balcony (no hammock, no mosquito netting) - away from the main resort area (seems to be almost an overflow area) - one foot off of the ground (not on a raised platform with views) with an unfinished wood plank floor with gaps between planks and the jungle directly below - large gaps between the walls and the roof - we encountered over 15 cockroaches in our room, including in our bags - a massive spider was on our ceiling every night Communication with staff: - we were laughed at when we asked about the spider and told “you are in the jungle” - when we complained about the cockroaches we were also told “you are in the jungle” and laughed at by the manager - we (unfortunately) waited until our last morning to look on their website and confirm that our room wasn’t even advertised. When we asked about this, the manger replied that we should have realized this when we arrived and it was our fault for not doing so (again, we had booked months ago, and tend to trust that we would be given a room advertised). We were not given so much as an apology for the wrong room or insects DO NOT STAY HERE and support these dishonest hosts.