Guest User
November 26, 2022
The hotel charged me the inflated weekend daily rate of $80 for one night instead of the $346 weekly rate I requested. The management flunky at the front desk agreed to apply the $80 to the $346 weekly rate after giving me significant grief over their mistake. When we discovered a week later that she had not applied the credit correctly, we called to inquire about it. She continually intertupted and became belligerent before hanging up on me - twice. She also refused to give her name. This has to be the most disgusting example of unprofessionalism I have ever witnessed from a hotel chain ever