Guest User
July 8, 2024
I will never go to this resort again. The only thing that was decent was their food. Everything else was horrible. They are so expensive for what they offer. After checking out from there we found some other rentals at 1/3 the price that where in so much better conditions. They have no customer service, my brother and his family was there three 3 days in a very stinky room they went to talk to them right away and he went to talk to them every day to see if they could change him to another room and they would not change him. The water in our shower was out most of the time. The bed’s quality was extremely poor. I don’t want to waste my time writing about all there horrible amenities. I tried to cancel my reservation and they don’t allow for any cancellations , no exceptions. My guess is that this resort will go out of business, if they don’t get there stuff together. It is just a matter of time, word gets around..They probably pay people for good reviews, I really dought that a normal person would give them 4 or 5 starts. The locations is also a mosquito breeding site, filled with swamps next buildings. I traveled in July and I have never seen so many mosquitos outside and inside the rooms. If you already reserved, all I can say is good luck to you, since you can’t cancel, that is the first sign of a horrible resort, and if you have not booked, do your work and read the reviews from real people, or you will be sorry that you did not do your homework. That is what I happened to my and my family. We paid the price for not reading the reviews, now we are just moving on and will never go to these resort again.