Hotels Near San Agustin Roman Catholic Church in San Juan

I booked this hotel by accident. The hotel is new and in a good location. I booked a deluxe king-size bed this time. The front desk service was very enthusiastic and they arranged a room for me. The scenery outside the window attracted us the most. The lake view is beautiful. The hotel's service is a plus point. It was a special trip. Satisfied.

Me and my husband arrived late at night. At the front desk we were welcomed by Melendez. He was very nice and helpful. He gave us some tips on places to visit, stores near by. Explained everything about the room services and helped with the reservation for the rooftop bar Eter. The room was very clean. Very comfortable bed. Great TV and Wi-Fi worked perfectly. One of the best things was free breakfast every morning. Plenty of options to choose from. And they always bring it to the room on time. The rooftop bar Eter has an amazing view. Drinks are delicious and bartenders are great! It's better to make a reservation a day prior, because they are pretty busy. Overall our experience was great. Wonderful service, the location is not too far from T-Mobile district, a lot of restaurants and bars, and 20 minutes away from the beach if you're walking.

Beautiful hotel right in Condado on the beach. Staff were great in addressing questions and providing service at the pool, beach, and restaurants. Also has a casino which was fun. Great stay.

There are not many Puerto Rico hotels to choose from on Ctrip, and the reviews are limited. Most of them are reproduced on booking. This hotel was chosen at random based on price and location. The hotel is quite old, the rooms are not big and clean, ten minutes drive from the old town, and there are some seaside highway scenery along the way. The hotel has two small swimming pools, which are mainly used to bring baby water. The beach in the hotel is very close, and a nice evening walk. Nearby restaurants, supermarkets, and Star Dad are available. There is a Chinese restaurant opened by Cantonese. The dishes are generally large but expensive, and three people eat ninety dollars quickly. Not recommended if there is no obsession with Chinese food. Breakfast at the hotel is not bad. If the requirements are not high, it is okay to eat enough. After all, the old breakfast is simple. After staying for two days, I got up to prepare for a bath the next day and found that there was no hot water. The parking lot is huge, $ 17 a night.

No breakfast at the hotel, the hotel does not have a kettle, but there is a microwave and coffee maker. We went for 3 people, and the room had a standard double bed. If there were 3-4 people, we could put a double bed on the wall of the room. The hotel is less than 10 minutes walk from the Atlantic Ocean, but the beach here is relatively large, and those who like surfing can surf.

Initial interaction was good, front desk was very nice, patient and understanding. Once I was checked in, I headed to my room, the hallways smelt like mold and smoke. I attempted to take a shower, there were small dirt particles on the shower floor not sure what from, was grossed out so I showered standing on a towel. Stepping out of the shower I noticed the sliding door wouldn’t close. It came off the hinges so when getting in and out of the shower I had to lift it back into its correct position or the door wouldn’t close. Told from desk about this issue assuming they would fix or change my room, they did nothing. Day 2, there were cockroach’s crawling in the bathroom and near the closet, told front desk about this issue, nothing was changed. Asked housekeeping for towels and waited 2 days to receive said towels. Stayed for 4 days in total. After making it back home, I realized I forgot my denim jacket in the closet. Called front desk 3 days straight inquiring about my jacket and no one found anything. Housekeeping is dishonest and stole. Overall experience at TRYP, 5/10.

The location of the hotel is good, just near the international airport, which is more convenient. But the hotel service is very general, and I am particularly dissatisfied: 1. We booked three superior rooms with a view for six nights, but only two rooms were fulfilled. One room defaulted to a small low-rise ordinary room. After many negotiations, the contract was barely fulfilled until the fourth day. 2. The hotel is very dishonest and added 78 yuan for other people’s meals to our bill. After we found out, the receptionist's attitude was extremely bad. After consulting with the restaurant manager, he admitted that there was a mistake in his work and refunded us 78 yuan. U.S. dollars, but not even an apology. This is disappointing because of the loss of intercontinental standards!

We stayed 9 nights at this hotel. The facilities are new and nice, but the service is horrible! 1-The bathroom door was stuck, a situation I reported three times and no one ever came to fix it. 2- Two nights they did not clean my room, I had to make the bed and dry ourselves with wet towels. 3- I asked for toilet paper by phone at the reception at night and they did not bring it to me. My husband went down to get a roll and there was no one at the reception, so he had to go to the pharmacy to buy it. 4- The daily cleaning was not complete. They never vacuum the rug much less wash the bathroom or kitchen floors. We had to tread sand from the first day. 5- At the time of paying they did not deduct the $40 per day which is an extra fee for the use of the hotel facilities and cleaning. In my opinion, they should have deducted it for not cleaning my room for two days. 6- the pool was not clean. 7- The reception employees have an attitude and do not respond positively to the guests’ complaints, I think they do not even report it, based on the problems I had and they did not solve Conclusion: I do not recommend this hotel at all! It was the worst hotel experience I have had in my life during all my travels. Estuvimos 9 noches en este hotel. Las instalaciones son nuevas y lindas, pero el servicio es horrible. 1-La puerta del bano estaba atascada, situacion que reporte tres veces y nunca vino alguien a arreglarla. 2- Dos noches no limpiaron mi habitacion, tuve que tender la cama y secarnos con toallas humedas. 3- Pedi papel higienico por telefono a la recepcion en la noche y no me lo trajeron. Mi esposo bajo a buscar un rollo y no habia nadie en recepcion, por lo que tuvo que ir a la farmacia a comprarlo. 4- La limpieza no es completa. Nunca aspiran el rug y menos lavan los pisos del bano ni de la cocina. Tuvimos que pisar arena desde el primer dia. 5- En el momento de pagar no me descontaron los $40 diarios el cual es un fee extra por el uso de las instalaciones del hotel y limpieza. En mi opinion deberian haberlo descontado por no haberme limpiado la habitacion durante dos dias. 6- la piscina no esta limpia. 7- Los empleados de recepcion tienen actitud y no responden positivamente a las quejas del huesped, creo que ni siquiera lo reportan, basandome en los problemas que tuve y no solucionaron Conclusion: No recomiendo este hotel en absoluto! La peor experiencia en hoteleria que he tenido en mi vida durante todos mis viajes.

Just a 5-minute drive from the Luis Muñoz Marín Airport in San Juan/Carolina, Puerto Rico, this hotel is a favorite. The friendliness of the staff and every single hotel employee is commendable. They really go out of their way to make you feel, not only at home but as if you were family. The restaurants are outstanding. Having their great breakfast buffet in an open restaurant facing the beach is a fantastic experience. The rooms are comfortable, and the views (if you get a room with a view or partial view) are breathtaking. It is undergoing a lot of renovations inside the main lobby area so it will be even prettier than it was before. The beach is fantastic!

Excellent location, next to a shopping center and several restaurants. Accessible to use taxi or Uber transportation. 8 minutes from another shopping center and 15 minutes from the capital area. Castillo San Felipe El Morro and Plaza las Americas shopping center.