Hotels Near Expediciones Península in San Juan

Initial interaction was good, front desk was very nice, patient and understanding. Once I was checked in, I headed to my room, the hallways smelt like mold and smoke. I attempted to take a shower, there were small dirt particles on the shower floor not sure what from, was grossed out so I showered standing on a towel. Stepping out of the shower I noticed the sliding door wouldn’t close. It came off the hinges so when getting in and out of the shower I had to lift it back into its correct position or the door wouldn’t close. Told from desk about this issue assuming they would fix or change my room, they did nothing. Day 2, there were cockroach’s crawling in the bathroom and near the closet, told front desk about this issue, nothing was changed. Asked housekeeping for towels and waited 2 days to receive said towels. Stayed for 4 days in total. After making it back home, I realized I forgot my denim jacket in the closet. Called front desk 3 days straight inquiring about my jacket and no one found anything. Housekeeping is dishonest and stole. Overall experience at TRYP, 5/10.

We stayed 9 nights at this hotel. The facilities are new and nice, but the service is horrible! 1-The bathroom door was stuck, a situation I reported three times and no one ever came to fix it. 2- Two nights they did not clean my room, I had to make the bed and dry ourselves with wet towels. 3- I asked for toilet paper by phone at the reception at night and they did not bring it to me. My husband went down to get a roll and there was no one at the reception, so he had to go to the pharmacy to buy it. 4- The daily cleaning was not complete. They never vacuum the rug much less wash the bathroom or kitchen floors. We had to tread sand from the first day. 5- At the time of paying they did not deduct the $40 per day which is an extra fee for the use of the hotel facilities and cleaning. In my opinion, they should have deducted it for not cleaning my room for two days. 6- the pool was not clean. 7- The reception employees have an attitude and do not respond positively to the guests’ complaints, I think they do not even report it, based on the problems I had and they did not solve Conclusion: I do not recommend this hotel at all! It was the worst hotel experience I have had in my life during all my travels. Estuvimos 9 noches en este hotel. Las instalaciones son nuevas y lindas, pero el servicio es horrible. 1-La puerta del bano estaba atascada, situacion que reporte tres veces y nunca vino alguien a arreglarla. 2- Dos noches no limpiaron mi habitacion, tuve que tender la cama y secarnos con toallas humedas. 3- Pedi papel higienico por telefono a la recepcion en la noche y no me lo trajeron. Mi esposo bajo a buscar un rollo y no habia nadie en recepcion, por lo que tuvo que ir a la farmacia a comprarlo. 4- La limpieza no es completa. Nunca aspiran el rug y menos lavan los pisos del bano ni de la cocina. Tuvimos que pisar arena desde el primer dia. 5- En el momento de pagar no me descontaron los $40 diarios el cual es un fee extra por el uso de las instalaciones del hotel y limpieza. En mi opinion deberian haberlo descontado por no haberme limpiado la habitacion durante dos dias. 6- la piscina no esta limpia. 7- Los empleados de recepcion tienen actitud y no responden positivamente a las quejas del huesped, creo que ni siquiera lo reportan, basandome en los problemas que tuve y no solucionaron Conclusion: No recomiendo este hotel en absoluto! La peor experiencia en hoteleria que he tenido en mi vida durante todos mis viajes.

Just a 5-minute drive from the Luis Muñoz Marín Airport in San Juan/Carolina, Puerto Rico, this hotel is a favorite. The friendliness of the staff and every single hotel employee is commendable. They really go out of their way to make you feel, not only at home but as if you were family. The restaurants are outstanding. Having their great breakfast buffet in an open restaurant facing the beach is a fantastic experience. The rooms are comfortable, and the views (if you get a room with a view or partial view) are breathtaking. It is undergoing a lot of renovations inside the main lobby area so it will be even prettier than it was before. The beach is fantastic!

There are not many Puerto Rico hotels to choose from on Ctrip, and the reviews are limited. Most of them are reproduced on booking. This hotel was chosen at random based on price and location. The hotel is quite old, the rooms are not big and clean, ten minutes drive from the old town, and there are some seaside highway scenery along the way. The hotel has two small swimming pools, which are mainly used to bring baby water. The beach in the hotel is very close, and a nice evening walk. Nearby restaurants, supermarkets, and Star Dad are available. There is a Chinese restaurant opened by Cantonese. The dishes are generally large but expensive, and three people eat ninety dollars quickly. Not recommended if there is no obsession with Chinese food. Breakfast at the hotel is not bad. If the requirements are not high, it is okay to eat enough. After all, the old breakfast is simple. After staying for two days, I got up to prepare for a bath the next day and found that there was no hot water. The parking lot is huge, $ 17 a night.

Beautiful hotel right in Condado on the beach. Staff were great in addressing questions and providing service at the pool, beach, and restaurants. Also has a casino which was fun. Great stay.

I booked this hotel by accident. The hotel is new and in a good location. I booked a deluxe king-size bed this time. The front desk service was very enthusiastic and they arranged a room for me. The scenery outside the window attracted us the most. The lake view is beautiful. The hotel's service is a plus point. It was a special trip. Satisfied.

The starting point of Condado beach has its own beach and swimming pool, the hotel lobby is modern and the bay view is beautiful. There is no option to include breakfast in the booking. You can only add it to the hotel. The breakfast buffet is small, and the taste is more suitable for Americans. However, there are 24-hour fast food restaurants nearby, Starbucks, the best Chinese restaurant new taste. The front desk is polite and the pool security is polite.

The hotel room was very comfortable. The swimming pool brought many people during the day and afternoon, and there was a smell of urine by the pool. The location is also good. A taxi to the old town will cost around 10 knives and will not spend too much on traffic. Breakfast was good too!

The hotel is in a very central location in the old town, you can walk anywhere. Very local, and the service is very helpful. The hotel environment is incomparable to that of well-known local hotels. After all, in the old town. It is recommended to stay in this hotel for 1-2 days. Play in the old town. Then go to the hotel to stay for a few days and then play other items.

This was the best experience, as a local tourist, with hilton in Puerto Rico. This hotel is in old San Juan and has an infinity pool and bar at the rooftop with incredible views. Rooms are super clean and everybody from Andrea and her team at the front desk to the housekeeping lady, were very nice and brought us chocolates and water. My family and I felt very welcome. We were celebrating my son's birthday and everybody was greeting him. At the Consular Restaurant, Kiara, provide us with the best service, food was delicious and the food came quickly. Kiara has the best attitude and her smile is contagious.