Guest User
August 18, 2022
Unsuitable staff, they treated us very badly simply because I gave them seven for a past stay, and my seven was due to the fact that we found the cleaning lady who climbed into our villa taking away our privacy, being a private villa for use. exclusive my wife was topless and they took away our privacy because we also found the pool maintenance man without ringing, nor anything directly in the house as if she were at home ... but the worst is that in the same review I had written to him that I would have given them a new chance, we spoke on the phone, they confirmed my booking, and today they send me a disgusting email with a lot of screenshots of my 7 review (which is still a fair grade) making us weigh it, making us waste time, making fun of us and refusing our reservations ... I hope an executive reads this review and takes action with the person who denied us the knowledge day and e-mails written on 18 August 2022, also because we are talking about a villa for exclusive use and therefore an economic loss for the company ... What then the sense of making us make the reservation? for revenge ? and this would be the seriousness of a large company that rents villas?
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